Ariel Castillo
Brooklyn,NY
Summary
Adept Service Plumber with a proven track record at Stanley Lewis Plumbing & Heating, enhancing customer satisfaction and repeat business through exceptional service and resolving complex issues. Mentored juniors, showcasing leadership and inventory management abilities. Expert in water heater knowledge and preventative maintenance, ensuring peak equipment performance.
Dependable Plumber, dedicated team player and top performer consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over 3 years of experience in residential and commercial plumbing.
Possesses versatile skills in plumbing projects, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Plumber
Stanley Lewis Plumbing & Heating
04.2023 - Current
- Improved customer satisfaction and increased repeat business through exceptional customer service and by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Mentored junior plumbers in best practices for efficient service delivery while maintaining high-quality standards.
- Streamlined operations by maintaining an organized inventory of tools, equipment, and replacement parts.
Apprentice Plumber
Fischman Plumbing & Heating
06.2022 - 04.2023
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
Education
High School Diploma -
New Visions Charter High School For Advanced Math
3000 Avenue X, Brooklyn NYSkills
Gas Line Handling
Inventory Management Abilities
Water Heater Knowledge
Soldering Techniques
Pipe Repair Expertise
Skilled with both hand and power tools
Piping installation
Preventative Maintenance Planning
Certification
16 - hour Limited Gas Work Certification
40 hour OSHA Certification
Languages
Spanish
Limited Working
Timeline
Service Plumber
Stanley Lewis Plumbing & Heating
04.2023 - Current
Apprentice Plumber
Fischman Plumbing & Heating
06.2022 - 04.2023
High School Diploma -
New Visions Charter High School For Advanced Math
16 - hour Limited Gas Work Certification
40 hour OSHA Certification
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