Ariel Chavarria
Newark
Summary
Detail-oriented professional with extensive experience in hospitality and customer service. Proven ability to solve problems effectively while maintaining a clean and welcoming environment. Consistently enhances guest satisfaction and streamlines operational workflows. Recognized for exceptional skills in addressing customer concerns promptly and efficiently.
Overview
2
2
years of professional experience
Work History
Host
Tops Diner
East Newark
08.2024 - Current
- Managed waitlists through effective utilization of reservation systems.
- Collaborated with team members to ensure seamless service flow.
- Maintained dining area cleanliness and organization consistently.
- Provided support during busy shifts to improve guest experiences.
- Facilitated seating and accommodations based on customer preferences and dining area capacity.
- Processed customer payments efficiently using POS system.
Cashier Team Lead
Wendys Fast Food
06.2024 - 10.2024
- Managed cash handling procedures to maintain accuracy and security.
- Monitored inventory levels of cash register supplies for timely replenishment.
- Performed daily opening and closing procedures for the register area.
- Resolved customer complaints promptly to enhance the dining experience.
- Collaborated with management to improve operational processes and workflows.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
Education
High School Diploma -
Technology High School
Newark, NJ06-2024
Skills
- Hospitality and accommodation services
- Order accuracy
- Multitasking ability
- Workflow optimization
- Adaptability to change
- Exceptional communication skills
- Interpersonal effectiveness
- Foreign language proficiency
Languages
Spanish
Native/ Bilingual
Timeline
Host
Tops Diner
08.2024 - Current
Cashier Team Lead
Wendys Fast Food
06.2024 - 10.2024
High School Diploma -
Technology High School