Bonnie Bench Rohmer

• Worked closely with clients to understand unique needs and meet specific travel desires.
• Handled sensitive information with professionalism and discretion.
• Organized trips for individual, family and business travelers.
• Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
• Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.

Sold advertising to clients who wanted to hit a target

market in a neighborhood magazine.

• Checked preliminary and final proofs for errors and made necessary corrections.
• Interacted with authors and other internal customers to define job requirements and resolve content, production and scheduling issues.

• Worked closely with clients to understand unique needs and meet specific travel desires.
• Handled sensitive information with professionalism and discretion.
• Organized trips for individual, family and business travelers.
• Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.

• Ensured safety and comfort of customers onboard aircraft.
• Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
• Resolved passenger conflicts and medical emergencies during flights.
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.