Ariel Contreras
Lancaster,United States
Summary
Adapted to various job roles with reliability and flexibility. Supported team objectives by quickly learning necessary skills. Committed to delivering high-quality work in every task undertaken.
Overview
14
14
years of professional experience
Work History
Implant Coordinator
Universal Pain Management
Palmdale, CA
08.2022 - Current
- Scheduling Pain pump and spinal cord stimulator trials and implants.
- Scheduling platelet rich plasma injections.
- Obtain proper authorizations.
- Obtain benefits.
- Use and organize excel spreadsheet to keep inventory of all patients scheduled.
- Devised and documented new process instructions, which resulted in increased productivity.
- Kept track of how much time I spent on each assignment each day for productivity reporting.
Office Manager
Camachos Auto Wholesale
Lancaster, CA
10.2021 - 10.2024
- Kept track of office supplies by checking inventory and ordering new supplies as needed.
- Processed incoming payments and prepared vendor invoices.
- Assisted with all aspects of the meeting, including preparing materials and taking notes.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Obtained business license through city, DMV licensing and sellers permit
- End of month taxes
Billing site coordinator
Envision physician services
Palmdale, CA
06.2017 - 04.2023
- Rounding list for hospitalist
- Answering phones and transferring appropriately
- Preparing charts for billing
- Death attestation and worksheets
- Proper charting
- Using EMR (Cerner)
- Medi Mobile
- Account tracker, Volume tracker, Patient Volume App
Front Desk Receptionist
SCENT: Santa Clarita Ear, Nose & Throat
Palmdale, CA
08.2018 - 09.2020
- Call center: answering, transferring, taking messages
- Scheduling and cancel appointments
- Submitting for authorizations and referrals for MRI’s, ct, sleep studies, speech therapy and office visits
- Checking patient benefits
- Checking in and checking out patients with proper follow up procedures
- Training
- Balancing cash box and credit/ debit transactions
- Greeted guests at front desk and engaged in pleasant conversation
- Answered multi-line phone system
Medical Assistant
Dr. Samy Farid
Lancaster, CA
07.2012 - 02.2014
- Was in charge of general office duties, which included keeping track of medical records.
- Gathered histories, vitals, and current complaints through patient interviews.
- Gathered information about the client’s medical history, including medications, symptoms, and allergies.
- Scheduled new and existing patients’ appointments.
- Assisted physicians with patient follow-up.
- Was in charge of orienting and training new employees on proper procedures and policies.
- Explained procedures to them to reduce patient anxiety and increase cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Patients were escorted to examination rooms by me.
Education
Medical Assistant Certification - undefined
University of Antelope Valley
Lancaster, CA01.2011
High School - undefined
Eastside High School
Lancaster, CA01.2009
Skills
- Adapted swiftly to new concepts and processes, demonstrating strong learning agility
- Demonstrated consistent reliability in meeting deadlines and fulfilling commitments
- Assisted in organizing and maintaining patient care supplies Supported healthcare staff by stocking necessary materials Contributed to a clean and efficient patient care environment
- Coordinated schedules for team meetings and project deadlines Assisted in organizing resources to support project timelines Managed calendar appointments to optimize team availability
- Executed effective problem-solving strategies to address complex challenges
- Demonstrated proficiency in active listening to enhance communication effectiveness
- Delivered exceptional patient and customer service to enhance satisfaction and loyalty
- Demonstrated proficiency in various computer applications and software tools
- Assisted in typing documents at a speed of 30-40 words per minute Supported team members in completing written tasks efficiently Contributed to maintaining clear communication through written correspondence
- Managed electronic medical record (EMR) systems to ensure accurate patient data management
- Mastered medical terminology to enhance communication within healthcare teams
Languages
Spanish
Limited Working
Timeline
Implant Coordinator
Universal Pain Management
08.2022 - Current
Office Manager
Camachos Auto Wholesale
10.2021 - 10.2024
Front Desk Receptionist
SCENT: Santa Clarita Ear, Nose & Throat
08.2018 - 09.2020
Billing site coordinator
Envision physician services
06.2017 - 04.2023
Medical Assistant
Dr. Samy Farid
07.2012 - 02.2014
Medical Assistant Certification - undefined
University of Antelope Valley
High School - undefined
Eastside High School