Ariel Cottrill
Springfield,Illinois
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Attentive DSP passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.
Overview
14
14
years of professional experience
Work History
Direct Support Professional
Bethesda Lutheran Communities / Broadstep
Springfield , Illinois
2018.07 - Current
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to staff.
- Maintained clean, safe and well-organized patient environment.
- Entrusted to handle confidential and sensitive situations in professional matter.
Activity Assistant / Security
Aperion Care Capitol
Springfield , Illinois
2016.02 - 2018.11
- Designed enjoyable and innovative activities for the elderly in a home setting.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Transported and escorted program participants to and from activities .
- Implemented safety for the facility by monitoring calls,mail and doorways.
Direct Support Professional
Adloff
Springfield , IL
2015.12 - 2016.11
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to staff.
- Maintained clean, safe and well-organized patient environment.
Direct Support Professional
Hope School
Springfield , IL
2013.01 - 2016.11
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe and well-organized patient environment.
- Developed rapport to create safe and trusting environment for care.
- Assisted disabled clients to support independence and well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
Customer Service Representative
Gordmans Department Store
Springfield , IL
2011.01 - 2013.08
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Answered constant flow of customer calls with minimal wait times.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Education
High School Diploma -
Lanphier High School
Springfield, IL06.2010
Skills
- Time Management
- Client Education
- Service Documentation
- Caring Companionship
- Supportive Personality
- Client Records Management
- Attentive to People
- Infection Prevention and Control
- Medication Administration
- Documentation and Recordkeeping
- Client Transportation
Timeline
Direct Support Professional
Bethesda Lutheran Communities / Broadstep
2018.07 - Current
Activity Assistant / Security
Aperion Care Capitol
2016.02 - 2018.11
Direct Support Professional
Adloff
2015.12 - 2016.11
Direct Support Professional
Hope School
2013.01 - 2016.11
Customer Service Representative
Gordmans Department Store
2011.01 - 2013.08
High School Diploma -
Lanphier High School
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