Dedicated Warranty Administrator recognized for exceptional customer service and problem-solving abilities. Skilled in processing warranty claims and maintaining accurate records, contributing to streamlined operations and enhanced customer experiences.
Work History
Warrenty Administrator
3 Years 5 Months
Dulles Motor Cars Cdjr | 03.2023 - Current
Process warranty claims efficiently, ensuring compliance with manufacturer guidelines.
Maintain accurate records of all warranty transactions and customer interactions.
Collaborate with service department to resolve customer inquiries promptly.
Analyze warranty data to identify trends and areas for improvement.
In Home Care Taker
3 Years
Bill Ralston | 03.2020 - 03.2023
Assisted clients with daily living activities, ensuring comfort and safety in home environments.
Administered medications according to prescribed schedules, promoting health and wellness for clients.
Developed personalized care plans based on individual client needs and preferences, enhancing quality of life.
Coordinated transportation for clients to medical appointments and social activities, fostering independence.
Monitored client health metrics, reporting changes to families and healthcare professionals promptly.
Implemented strategies to optimize care routines, increasing efficiency in caregiving tasks and client satisfaction.
Collaborated with multidisciplinary teams to address client needs holistically, ensuring comprehensive support services.
Assisted with mobility exercises and range-of-motion stretches to maintain or improve physical functioning in clients.
Educated clients on self-care techniques for enhanced autonomy in managing their wellbeing.
Facilitated social interaction by arranging visits from friends or family members upon client request.
Provided emotional support through active listening and empathetic communication, fostering positive relationships with clients.
Supported cognitive function through engaging conversation and mental stimulation activities tailored to individual interests.
Valet
1 Year
Hollywood Casino At Charles Town Races | 03.2019 - 03.2020
Assisted in parking vehicles efficiently in designated areas. Supported team by managing vehicle flow in parking zones. Facilitated smooth parking operations during peak hours.
Assisted customers with inquiries and product selections. Resolved issues efficiently to enhance customer satisfaction. Provided support to team members through effective communication.
Executed cash handling and transaction processing with precision and accuracy.
Education
High School Diploma
Charles Town Learning Center | Charles Town, WV | 06-2022