Ariel Depeña
Lawrence,MA
Summary
Dynamic Supervisory Specialist with a proven track record at Job Lot, enhancing onboarding through effective training programs. Skilled in inventory management and process improvement, I leverage strong communication and leadership abilities to drive team success and ensure compliance with company standards. Committed to fostering a safe and efficient workplace.
Overview
6
6
years of professional experience
Work History
Supervisory Specialist
Job Lot
Salem, NH
03.2025 - Current
- Developed and implemented training programs for new team members, enhancing onboarding experience.
- Oversaw daily operations to ensure compliance with company policies and procedures.
- Coordinated inventory management processes, improving accuracy in stock levels and order fulfillment.
- Analyzed operational workflows to identify inefficiencies and recommend process improvements.
Customer Service Representative
Macy’s
Salem, NH
11.2024 - Current
- Assisted customers with inquiries and provided product information to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
- Collaborated with team members to streamline inventory management and restocking processes.
Receiving Associate
Macy's
Salem, NH
03.2022 - 10.2024
- Received and inspected incoming merchandise for accuracy and quality.
- Organized stockroom to ensure efficient product retrieval and inventory management.
- Collaborated with team members to maintain optimal workflow during peak hours.
- Utilized handheld scanners to track inventory levels and update stock records.
- Unloaded stock from supply trucks
Supervisor
Market Basket
Methuen, MA
06.2020 - 12.2021
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored new employees on company policies and best practices.
- Coordinated staff schedules to optimize coverage during peak hours.
- Monitored inventory levels and assisted in ordering supplies as needed.
Education
High School Diploma -
Lawrence High School
Lawrence, MASkills
- Integrity and trustworthiness
- Effective leadership
- Workplace safety
- Training and mentoring
- Communication skills
- Efficient worker and learner
Timeline
Supervisory Specialist
Job Lot
03.2025 - Current
Customer Service Representative
Macy’s
11.2024 - Current
Receiving Associate
Macy's
03.2022 - 10.2024
Supervisor
Market Basket
06.2020 - 12.2021
High School Diploma -
Lawrence High School