Ariel Ding
El Monte,CA
Summary
Organized Mortgage Loan Officer with 4 years of experience in residential and commerical loans. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.
Overview
9
9
years of professional experience
Work History
Team Lead，Mortgage
Exceed Lending
09.2019 - 09.2023
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
- Collected information from banks, institutions and employers to assess applicant eligibility.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Processed loan applications and monitored progress from start to finish.
- Explained very technical financial information to applicants in easy to understand language.
Marketing Coordinator
The World Journal
05.2014 - 02.2019
- Planned and executed internal and external marketing events.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Answered general marketing department inquiries by email, phone, and mail.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
Education
Bachelor of Arts -
Cal State Northridge
05.2012
Skills
- Sales Development
- Residential Mortgage Lending Regulations
- Refinancing Options
- Financial Analysis
- Attention to Detail
- Customer Relations
- Income Evaluation
- Automated Underwriting System (AUS)
- Credit History Review
- Application Review
- Loan Processing Coordination
- Bilingual in Mandarin
Timeline
Team Lead，Mortgage
Exceed Lending
09.2019 - 09.2023
Marketing Coordinator
The World Journal
05.2014 - 02.2019
Bachelor of Arts -
Cal State Northridge