Summary
Overview
Work History
Education
Skills
Timeline
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Ariel Dose

Des Moines,IA

Summary

Knowledgeable and dedicated customer service professional. Solid team player with outgoing positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Overview

9
9
years of professional experience

Work History

Assistant Manager

HyVee Pharmacy
06.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.

Sortation PSP

HyVee Pharmacy
01.2021 - 06.2023
  • Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Informed management immediately of sorting issues, conveyor problems and safety concerns.


Customer Service

HyVee Foods
10.2014 - 01.2020
  • Handled calls promptly and with courteous professionalism.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Bachelor of Arts - History

Iowa State University
Ames, IA
05.2022

Associate of Arts - History

DMACC
Boone, IA
05.2018

Skills

  • Microsoft word
  • Microsoft Excel
  • PowerPoint
  • Communication
  • Leadership
  • Conflict Resolution

Timeline

Assistant Manager

HyVee Pharmacy
06.2023 - Current

Sortation PSP

HyVee Pharmacy
01.2021 - 06.2023

Customer Service

HyVee Foods
10.2014 - 01.2020

Bachelor of Arts - History

Iowa State University

Associate of Arts - History

DMACC

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Ariel Dose