Ariel Dose
Des Moines,IA
Summary
Knowledgeable and dedicated customer service professional. Solid team player with outgoing positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
9
9
years of professional experience
Work History
Assistant Manager
HyVee Pharmacy
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
Sortation PSP
HyVee Pharmacy
01.2021 - 06.2023
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Informed management immediately of sorting issues, conveyor problems and safety concerns.
Customer Service
HyVee Foods
10.2014 - 01.2020
- Handled calls promptly and with courteous professionalism.
- Worked with floor team and managers to meet wide range of customer needs.
- Performed cash, card and check transactions to complete customer purchases.
Education
Bachelor of Arts - History
Iowa State University
Ames, IA05.2022
Associate of Arts - History
DMACC
Boone, IA05.2018
Skills
- Microsoft word
- Microsoft Excel
- PowerPoint
- Communication
- Leadership
- Conflict Resolution
Timeline
Assistant Manager
HyVee Pharmacy
06.2023 - Current
Sortation PSP
HyVee Pharmacy
01.2021 - 06.2023
Customer Service
HyVee Foods
10.2014 - 01.2020
Bachelor of Arts - History
Iowa State University
Associate of Arts - History
DMACC
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