Ariel Everett
West Palm Beach,United States
Summary
Results-driven professional with experience in customer service and operational efficiency, dedicated to enhancing service quality. Proven ability to manage multiple tasks while ensuring accurate documentation and compliance with regulations. Strong focus on communication and customer relations, enhancing satisfaction and retention.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Mail carrier
United States postal
05.2025 - 05.2026
- Maintained accurate records of deliveries and pickups, ensuring compliance with postal regulations.
- Managed inventory of delivery supplies and equipment to ensure operational readiness.
- Developed strategies to handle increased mail volumes during peak seasons effectively.
- Ensured timely and accurate delivery of mail and packages, maintaining a high level of customer satisfaction.
- Delivered an average of 200 pieces of mail per day, maintaining a 98% on-time delivery rate.
- Responded promptly to customer inquiries and resolved delivery issues to enhance service quality.
Security officer
Asm security
04.2023 - 05.2025
- Implemented access control measures, verifying identification and granting entry to authorized personnel only.
- Managed incident reports and logs, ensuring all documentation was accurate and compliant with company policies.
- Monitored and patrolled assigned areas to ensure the safety and security of personnel and property.
Server
TGI Fridays
10.2021 - 07.2023
- Processed payments accurately using POS systems, ensuring a seamless checkout experience for guests.
- Assisted in inventory management by restocking supplies as needed and minimizing waste.
- Coordinated with team members to efficiently manage high-volume service periods, ensuring all guests received timely attention.
- Conducted end-of-shift cash reconciliation, ensuring accuracy and accountability in financial transactions.
- Handled customer complaints professionally, resolving issues to maintain guest satisfaction and retention.
- Developed in-depth knowledge of the menu offerings, including daily specials and wine pairings, to provide tailored recommendations to patrons.
Receptionist
Harbor chase
Lake Worth, Florida
07.2021 - 10.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Clean and bus tables.
- Provided exceptional customer service to residents by promptly addressing their needs and ensuring a pleasant dining experience.
- Maintained accurate records of resident preferences and dietary restrictions for personalized service.
- Answered incoming calls, took messages, and transferred calls to ensure efficient communication across departments.
- Greeted visitors and assisted them in navigating the facility to enhance their experience.
Receptionist
The addington at Wellington green
Wellington, Florida
03.2020 - 05.2022
- Greet residents, visitors, families, and healthcare professionals courteously, ensuring a welcoming environment.
- Answer and direct incoming phone calls, taking messages and responding to inquiries.
- Manage resident and visitor sign-in procedures while following facility policies.
- Schedule appointments and maintain calendars for facility staff and administrators.
- Assist residents and family members with inquiries and requests, providing timely and accurate information.
- Maintain accurate records, files, and confidential resident information.
- Coordinate communication among residents, families, nursing staff, and management to facilitate effective information flow.
Education
High School Diploma -
Wellington high school
Wellington, Florida 08.2016 - 01.2020
Skills
- Parcel Delivery
- Route Planning
- Customer Service
- Customer Relations
- Record keeping
- Attention to Detail
- Time Management
- Problem Solving
- Organizational Skills
- Communication
- Effective communication
- Reliability
- Attention to detail
Timeline
Mail carrier
United States postal
05.2025 - 05.2026
Security officer
Asm security
04.2023 - 05.2025
Server
TGI Fridays
10.2021 - 07.2023
Receptionist
Harbor chase
07.2021 - 10.2022
Receptionist
The addington at Wellington green
03.2020 - 05.2022
High School Diploma -
Wellington high school
08.2016 - 01.2020