Dedicated professional with a strong focus on customer relationship management and time management. Successfully organized store operations and enhanced team performance to achieve operational excellence.
Overview
7
7
years of professional experience
Work History
General Manager
Key Foods
Hartford, CT
12.2019 - Current
Collaborate with other managers to oversee orders: Partner with department heads to forecast stock needs, place inventory orders, and review delivery schedules to prevent product shortages.
Organize goods: Plan and manage stockroom layouts, oversee product rotation, and ensure shelves are filled according to store display standards.
Oversee staff: Direct daily employee workflows, assign tasks to team members, and ensure the staff follows company policies and customer service standards.
Oversee security of store: Monitor safety protocols, manage loss prevention efforts to stop theft, and handle building security routines like opening and closing procedures.
Education
No Degree - Law
UTESA (Universidad Technologica De Santiago)
Recinto Santo Domingo, DR
High School Diploma -
Liceo Nocturno Eugenio Maria De Hostos High School
Constanza, Dominican Republic
06.2006
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Time management
Inventory control
Customer relationship management
Client relations
Labor cost controls
Timeline
General Manager
Key Foods
12.2019 - Current
No Degree - Law
UTESA (Universidad Technologica De Santiago)
High School Diploma -
Liceo Nocturno Eugenio Maria De Hostos High School