Ariel Fuller
Millwood,GA
Summary
At Care Medical Center, excelled as a Chiropractic Assistant, enhancing patient satisfaction and retention through expert appointment scheduling and patient care coordination. Demonstrated proficiency in electronic health records and relationship building, leading to increased referrals and efficient billing processes. Upheld strict HIPAA compliance, showcasing professionalism and ethics in all patient interactions.
Overview
2
2
years of professional experience
Work History
Chiropractic Assistant
Care Medical Center
08.2021 - 09.2023
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system and checked information for accuracy.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Increased patient retention by following up on treatments and encouraging future appointments.
Education
Associate of Science - Nursing
Wiregrass Georgia Technical College
Douglas,GA12.2024
High School Diploma -
Atkinson County High School
Pearson, GA05.2015
Skills
- Vital signs monitoring
- Appointment Scheduling
- Medical Terminology
- Patient Assessments
- First Aid and CPR Certification
- Patient Care Coordination
- Professionalism and Ethics
- Electronic Health Records Handling
- X-Ray Development
- Patient Education
- Charting
- Relationship Building
Timeline
Chiropractic Assistant
Care Medical Center
08.2021 - 09.2023
Associate of Science - Nursing
Wiregrass Georgia Technical College
High School Diploma -
Atkinson County High School
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