Ariel Hall
Gregory,MI
Summary
Motivated Business Administration student pursuing a Bachelor's degree with a concentration in Human Resource Management. Brings experience in customer service, administrative support, and employee relations, with strong skills in communication, organization, and problem-solving. Seeking an entry-level Human Resources position or internship to apply academic knowledge, contribute to company growth, and further develop professional HR experience.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Reservation Manager
U-Haul International
Lansing, MI
04.2024 - Current
- Coordinated reservations for customers, ensuring accurate information and timely responses.
- Resolved customer issues by actively listening to concerns and implementing effective solutions, demonstrating strong problem-solving and conflict resolution abilities.
- Employed strong communication and interpersonal skills to engage with a diverse customer base, enhancing rapport and customer satisfaction.
- Improved operational efficiency by resolving issues and maintaining a thorough knowledge of WebAMT and Point of Sale (POS) systems.
Executive Assistant
U-Haul International
Lansing, MI
03.2023 - 04.2024
- Monitored and reviewed profit and loss (P&L) statements to track financial performance and inform business decisions.
- Conducted employee audits and provided administrative support to ensure accurate and compliant record-keeping.
- Handled vendor payments and purchase orders (POs), demonstrating strong organizational and financial management skills.
- Coordinated executive schedules, ensuring optimal time management and prioritization of tasks.
Reservation Manager
U-Haul International
Lansing, MI
05.2022 - 03.2023
- Provided excellent customer service to each person by engaging customers and using active listening and effective interpersonal skills.
- Maintained positive customer relations by addressing problems and implementing corrective actions.
- Resolved problems, improved operations, and provided exceptional service.
Resident Care Associate
Chelsea Retirement Community
Chelsea, MI
12.2020 - 04.2022
- Maintained meticulous and accurate documentation of resident care, ensuring strict compliance with health and safety regulations.
- Demonstrated a high level of accountability by adhering to confidential procedures and guidelines for all sensitive tasks.
- Recognized and communicated critical information in a timely manner, demonstrating strong verbal and written reporting skills.
- Provided compassionate care and support to residents, ensuring individual needs were met consistently.
- Assisted with daily living activities, promoting independence and enhancing quality of life for residents.
Press
Thai Summit America Corporation
Howell MI
09.2015 - 06.2017
- Operated press machinery to produce automotive materials, adhering to production schedules and safety protocols.
- Executed metal finishing processes to prepare materials for final assembly, ensuring high-quality surface standards.
- Followed strict quality control processes and procedures to consistently meet customer standards and ensure product integrity.
- Worked effectively in fast-paced environments.
Toddler Teacher/Assistant Director
Little Cupcakes Daycare
Fowlerville, MI
06.2010 - 01.2014
- Performed administrative duties by managing program paperwork for both staff and children, ensuring organized and compliant record-keeping.
- Established and maintained positive relationships with parents and staff, highlighting strong interpersonal and communication skills.
- Developed and implemented curriculum and activities, demonstrating an ability to design and manage structured programs.
- Fostered a nurturing environment to promote social, emotional, and cognitive growth among toddlers.
Education
BBA -
Southern New Hampshire University
Hooksett, NH 05.2025 - Current
High School Diploma -
Fowlerville High School
Fowlerville, MI05.2009
Skills
- Time Management
- Employee Relations & Auditing
- Employment Recordkeeping
- Data Entry & Document Management
- Critical Thinking
- Active Listening
- Interpersonal Communication
- Microsoft Office Suite
- Conflict Resolution
- Onboarding
Timeline
BBA -
Southern New Hampshire University
05.2025 - Current
Reservation Manager
U-Haul International
04.2024 - Current
Executive Assistant
U-Haul International
03.2023 - 04.2024
Reservation Manager
U-Haul International
05.2022 - 03.2023
Resident Care Associate
Chelsea Retirement Community
12.2020 - 04.2022
Press
Thai Summit America Corporation
09.2015 - 06.2017
Toddler Teacher/Assistant Director
Little Cupcakes Daycare
06.2010 - 01.2014
High School Diploma -
Fowlerville High School