Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ariel Hawkins

Stockbridge

Summary

Dedicated professional with a strong background in customer service, cash handling, and team collaboration. Proven ability to create welcoming environments and enhance guest experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

Blueflame Lounge
Atlanta GA
10.2024 - 04.2026
  • Delivered exceptional customer service in fast-paced environment.
  • Managed multiple tables efficiently, ensuring timely order taking and delivery.
  • Collaborated with kitchen staff to streamline food preparation and presentation.
  • Assisted in training new waitstaff on menu knowledge and service protocols.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Increased sales significantly by upselling higher-end products to customers.

Bartender

Arena Sports Bar & Grille
Dayton, OH
06.2022 - 09.2024
  • Prepared and served diverse beverages, ensuring high-quality standards and customer satisfaction.
  • Managed bar inventory, tracking stock levels and ordering supplies as needed.
  • Created and maintained a welcoming environment, fostering positive guest interactions.
  • Trained new staff on cocktail preparation techniques and service protocols.
  • Resolved customer complaints effectively, maintaining strong relationships and loyalty.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Education

Associate of Science - Nursing,

South College
Knoxville, TN
04-2027

High School Diploma -

Dayton Technology And Design Highschool
Dayton OH
05-2012

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cash handling
  • Cleanliness
  • Order taking
  • Complex Problem-solving
  • Table setting
  • Menu memorization

Certification

CPR Certified

BLS Certified

Timeline

Waitress

Blueflame Lounge
10.2024 - 04.2026

Bartender

Arena Sports Bar & Grille
06.2022 - 09.2024

Associate of Science - Nursing,

South College

High School Diploma -

Dayton Technology And Design Highschool