Dedicated professional with a strong background in customer service, cash handling, and team collaboration. Proven ability to create welcoming environments and enhance guest experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Blueflame Lounge
Atlanta GA
10.2024 - 04.2026
Delivered exceptional customer service in fast-paced environment.
Managed multiple tables efficiently, ensuring timely order taking and delivery.
Collaborated with kitchen staff to streamline food preparation and presentation.
Assisted in training new waitstaff on menu knowledge and service protocols.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Used cash registers and credit card machines to cash out customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Proved successful working within tight deadlines and a fast-paced environment.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Increased sales significantly by upselling higher-end products to customers.
Bartender
Arena Sports Bar & Grille
Dayton, OH
06.2022 - 09.2024
Prepared and served diverse beverages, ensuring high-quality standards and customer satisfaction.
Managed bar inventory, tracking stock levels and ordering supplies as needed.
Created and maintained a welcoming environment, fostering positive guest interactions.
Trained new staff on cocktail preparation techniques and service protocols.
Resolved customer complaints effectively, maintaining strong relationships and loyalty.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.