Ariel Hess
Shawnee
Summary
I am an ambitious student pursuing an Associate of Arts, Sciences, and General Studies degree, eager to contribute developed knowledge in any role I am given. Skilled in working fast paced and multitasking in investigative environment settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
10
10
years of professional experience
Work History
SURGICAL SUPPORT SERVICE TECH
The University of Kansas Health System
06.2022 - Current
- Manage cleanliness of the unit
- Provides resources to staff during surgical cases to ensure the team has the tools and equipment to perform surgical duties with minimal interruption
- Maintains important level of supply organization to ensure that inventory is appropriately managed and accessible to the health care team
- Assists with patient transfers and communicates with patient utilizing high service standards/behaviors.
FULFILLMENT TEAM LEAD
Target
09.2021 - 06.2022
- Investigate unlocated items in the backroom
- Assign team members tasks and followed up
- Focused on increasing metrics to go above Target standards
- Trained team to work fast paced and efficiently.
REMODEL TEAM LEAD
Target
05.2021 - 09.2021
- Mapped departments changed within the store
- Build, trained, and lead a knowledgeable and engaged remodel team
- Greeted incoming guests to assess needs and check behaviors for signs of suspicious activities
- Worked to achieve project goals and deadlines.
FULFILLMENT EXPERT
Target
04.2020 - 05.2021
- Filled orders quickly and accurately
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
GENERAL MANAGER
Tropical Smoothie Cafe
09.2019 - 04.2020
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Kept team on track by assigning and supervising their activities and giving constructive feedback
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Trained all latest sales employees on effective sales, service, and operational strategies to maximize team performance
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity, and team success
- Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions
- Upheld food safety standards always.
SHIFT LEAD
Tropical Smoothie Cafe
02.2019 - 09.2019
- Gathered ingredients, cleaned, and cut food items to prep recipes
- Performed prep work such as washing, peeling, cutting, and seeding fruits and vegetables
- Closely adhered to food safety and sanitation procedures proven by company and regulatory agencies
- Communicated effectively with customers to answer questions and make recommendations
- Resolved customer concerns and reported issues to management
- Created checklists for all employees to use as reference guide.
GENERAL MERCHANDISING EXPERT
Target
08.2018 - 03.2019
- Maintained clear aisles during restocking to avoid hazards and promote guest convenience
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories
- Readied merchandise for sales floor by marking items with identifying codes and exact pricing
- Helped customers complete purchases, including processing payments and bagging items
- Updated signage to reflect current prices and help promote target merchandise
- Reviewed current planograms and end cap placements to properly merchandise items
- Assisted customers based on currently available product, promotional and policy information.
SCHEDULING / INVENTORY ASSISTANT MANAGER
Cinemark
12.2016 - 07.2017
- Verified prices and computed totals to complete correct invoices
- Responded to guest questions about current facility events and future offerings
- Worked successfully with diverse group of coworkers to carry out goals and address issues related to our products and services
- Calculated Cost of Goods sold
- Kept team on track by assigning and supervising their activities and giving constructive feedback
- Prioritized and organized tasks to efficiently accomplish service goals
- Managed the schedules of a team of one hundred personnel
- Trained and developed newly administrative team, supporting all corporate growth and productivity objectives.
CONCESSIONIST
Cinemark
12.2013 - 02.2016
- Operated concession stands, greeted guests, and maintained excellent food presentation
- Processed customers' orders by applying applicable discounts, completing cash and credit transactions and ringing in items to cash register
- Engaged in opening procedures such as, setting up drink machines, turning on fryers and prepping food and condiment stations
- Controlled portion sizes and garnishing for best cost controls
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities
- Processed admission payments and supplied tickets.
Education
In Progress -
Johnson County Community College
Overland Park, KS05.2024
Graduated -
JC Harmon High School
Kansas City, KS05.2016
Skills
- Leadership
- Organization
- Microsoft Office
- Customer Service
- Active Listening
- Kronos
- Positive Attitude
- Independent
- Time Management
- Adaptability
Timeline
SURGICAL SUPPORT SERVICE TECH
The University of Kansas Health System
06.2022 - Current
FULFILLMENT TEAM LEAD
Target
09.2021 - 06.2022
REMODEL TEAM LEAD
Target
05.2021 - 09.2021
FULFILLMENT EXPERT
Target
04.2020 - 05.2021
GENERAL MANAGER
Tropical Smoothie Cafe
09.2019 - 04.2020
SHIFT LEAD
Tropical Smoothie Cafe
02.2019 - 09.2019
GENERAL MERCHANDISING EXPERT
Target
08.2018 - 03.2019
SCHEDULING / INVENTORY ASSISTANT MANAGER
Cinemark
12.2016 - 07.2017
CONCESSIONIST
Cinemark
12.2013 - 02.2016
In Progress -
Johnson County Community College
Graduated -
JC Harmon High School