Ariel Higuera
Union City,NJ
Summary
Experienced leader and team player skilled in improving processes and exceeding expectations in collaborative work environments. Recognized for unwavering dedication, effective communication, and strong prioritization abilities.
Overview
2
2
years of professional experience
Work History
Data Analyst/Data Collector
New Jersey Transit
05.2024 - Current
- Efficiently gathered and managed data for NJ Transit's light rail systems (NLR, HBLR, River Line) and bus systems, ensuring comprehensive and accurate data sets
- Utilized advanced data processing tools and systems to clean, analyze, and interpret large datasets, providing actionable insights into system performance and passenger use
- Analyzed operational data to recommend improvements for route efficiency, schedule optimization, and service quality enhancements, contributing to increased system reliability and customer satisfaction.
Team Lead, Recruiter, & Sales Representative
The Commencement Group
04.2022 - 06.2023
- Orchestrated the management of diverse teams at multiple event spaces, overseeing sales operations and maintaining meticulous sale logs
- Cultivated lasting relationships with customers and clients, ensuring exceptional service delivery
- Successfully recruited and onboarded 50+ staff from various universities in New Jersey, showcasing a talent for team building and organizational leadership.
Intern
Sofive Meadowlands
01.2023 - 05.2023
- Provided high-level customer service and built rapport and lasting relationships
- Dealt with inquiries/bookings effectively and efficiently with extensive use of computerized systems (Excel, Word, etc.)
- Assisted with sales and marketing of the programs and social media.
Education
Bachelor of Science in Sports Management/Minor in Business Administration -
William Paterson University of New Jersey
Wayne, NJ05.2024
Skills
- Fluent in Spanish
- Leadership
- Organizational skills
- Customer Service
- Team collaboration
- Financial management
- Advocacy & Inclusivity
- Professional development
- Proficient in Excel
- PowerPoint
Leadership Experience
William Paterson NCAA Football Team, Captain, Wayne, NJ, 09/01/19, 12/01/23, A well-orchestrated leader who led team meetings, player led meetings, and displayed increased teamwork and time management skills., Successfully recruited over 70 players while leading guided tours of university and athletic facilities to prospective student-athletes and families., Reinvigorated the program, raising money for the program while also committing 20-30 hours a week to practice, weight training, meetings, skill work, and film study.
Timeline
Data Analyst/Data Collector
New Jersey Transit
05.2024 - Current
Intern
Sofive Meadowlands
01.2023 - 05.2023
Team Lead, Recruiter, & Sales Representative
The Commencement Group
04.2022 - 06.2023
Bachelor of Science in Sports Management/Minor in Business Administration -
William Paterson University of New Jersey
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