Ariel Hughes-Parker

My main role as an associate was to review clinical requests from pharmacies, prescribers and members to determine the most appropriate action. I was also to accept incoming calls from prescribing physicians to gather and document information for members. Entering overrides and generating notice of decision letters and sending them to the appropriate parties.

In my role as a recruiter, I managed all the applicants

and new hires through the applicant tracking system (Staff track) and

being sure our Ad’s were up to date. Maintaining my schedule of interviews and orientations as well as meeting onboarding deadlines and collaborating/being in constant

communication via email with our partner recruitment company to meet

our client’s work force needs.

My responsibilities in this state position included maintaining and

reviewing account records, as well as updating and categorizing account

changes per loan borrowers’ requests. I also set up repayment plans

upon loan borrower request. It was my duty to maintain a high level of

discretion while handling sensitive and private information.