Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Ariel Kraeling

Regional Food Bank
Wilton,NY
1
Certification
17
years of professional experience

Results-driven nonprofit leader with more than 15 years of progressive leadership experience spanning operations management, workforce development, team leadership, and food recovery programs. Proven track record of building high-performing teams, developing strategic partnerships, and implementing operational improvements that drive organizational growth and community impact. Successfully onboarded and trained 135 employees in a one-year period as Workforce Development Manager and currently lead the Regional Food Bank's Retail Rescue Program, overseeing retail partner engagement, food recovery operations, program expansion, and cross-functional collaboration across a 23-county service area. Recognized for fostering strong stakeholder relationships, improving processes, and delivering results through effective leadership, strategic planning, and a commitment to serving communities in need.

Work History

Director of Retail Rescue

11 Months
Regional Food Bank | 07.2025 - 06.2026
  • Provide strategic leadership for the Retail Rescue Program across a 23-county service area.
  • Direct a team responsible for retail partner relations, food recovery operations, onboarding, transportation coordination, and agency engagement.
  • Lead expansion efforts with major retail partners, including the onboarding of new store locations and increasing participation among existing partners.
  • Develop and implement operational procedures, training programs, and performance metrics to improve donation recovery and program efficiency.
  • Collaborate with executive leadership, Feeding America, Feeding New York State, retailers, and community partners to advance food recovery initiatives.
  • Manage program growth, stakeholder relationships, compliance, reporting, and continuous improvement efforts.
  • Oversee retail food recovery strategies that increase access to nutritious food for food-insecure individuals and families throughout the region.

Manager of Workforce Development

1 Year 3 Months
Regional Food Bank | 04.2024 - 07.2025
  • Managed workforce development programs designed to provide training, employment readiness, and career pathway opportunities.
  • Successfully onboarded 135 employees within a one-year period, ensuring a seamless orientation, training, and integration process while maintaining compliance with organizational policies and procedures.
  • Built and maintained partnerships with employers, community organizations, educational institutions, and workforce agencies.
  • Coordinated participant recruitment, enrollment, training, and job placement activities.
  • Monitored program performance, outcomes, and compliance requirements while ensuring achievement of grant and organizational objectives.
  • Supervised program operations, participant support services, and stakeholder engagement efforts.
  • Developed strategies to improve participant success, employer engagement, and long-term workforce outcomes.

General Manager / Assistant Manager / Shift Supervisor

8 Years 2 Months
99 Restaurants | 02.2016 - 04.2024
  • Led daily operations and managed teams of 50+ employees across multiple restaurant locations.
  • Directed recruitment, hiring, onboarding, training, and performance management initiatives, contributing to employee development and retention.
  • Oversaw labor management, scheduling, budgeting, financial performance, and operational efficiency.
  • Analyzed sales trends and forecasts to drive profitability and achieve business objectives.
  • Promoted from Shift Supervisor to Management based on leadership performance and operational results.
  • Served as a certified trainer and mentor for managers and staff, supporting organizational growth and leadership development.
  • Maintained compliance with food safety, alcohol service, and company operating standards.

Bartender / Beverage Manager / Shift Leader

6 Years 8 Months
Uno Pizzeria & Grill | 06.2009 - 02.2016
  • Progressed from Bartender to Shift Leader and Beverage Manager through demonstrated leadership and operational excellence.
  • Supervised front-of-house operations and supported daily team management activities.
  • Managed beverage purchasing, inventory control, vendor relationships, and cost management.
  • Assisted with staff training, customer service initiatives, and operational oversight to support

Certified Dental Assistant

1 Year 5 Months
Walton & Raffuel LLC | 09.2011 - 02.2013
  • Provide strategic leadership for the Retail Rescue Program across a 23-county service area.
  • Direct a team responsible for retail partner relations, food recovery operations, onboarding, transportation coordination, and agency engagement.
  • Lead expansion efforts with major retail partners, including the onboarding of new store locations and increasing participation among existing partners.
  • Develop and implement operational procedures, training programs, and performance metrics to improve donation recovery and program efficiency.
  • Collaborate with executive leadership, Feeding America, Feeding New York State, retailers, and community partners to advance food recovery initiatives.
  • Manage program growth, stakeholder relationships, compliance, reporting, and continuous improvement efforts.
  • Oversee retail food recovery strategies that increase access to nutritious food for food-insecure individuals and families throughout the region.

Education

Certified Dental Assistant

Adirondack Dental Assisting School | Ballston Spa, NY | 01.2011

Associate of Arts (A.A.) - Liberal Arts

SUNY Adirondack | Queensbury, NY | 01.2010

High School Diploma

Corinth Central School | Corinth, NY | 01.2009

Skills

Relationship building
Strategic planning
Verbal and written communication
Decision-making
Operations management
Strategies and goals
Employee development

Certification

Servsafe certified

Timeline

Director of Retail Rescue

Regional Food Bank
07.2025 - 06.2026Read More

Manager of Workforce Development

Regional Food Bank
04.2024 - 07.2025Read More

General Manager / Assistant Manager / Shift Supervisor

99 Restaurants
02.2016 - 04.2024Read More

Certified Dental Assistant

Walton & Raffuel LLC
09.2011 - 02.2013Read More

Bartender / Beverage Manager / Shift Leader

Uno Pizzeria & Grill
06.2009 - 02.2016Read More

Corinth Central School

High School Diploma
Read More

SUNY Adirondack

Associate of Arts (A.A.) from Liberal Arts
Read More

Adirondack Dental Assisting School

Certified Dental Assistant
Read More
Ariel Kraeling