Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
4
4
years of professional experience
Work History
Accounting Technician
North Carolina State Education Assistance Authority
Raleigh, NC
02.2024 - Current
Reviewed and processed invoices, payments, receipts and other financial documents to ensure accuracy.
Prepared monthly bank reconciliations and cash flow statements.
Assisted with the preparation of annual budgets and forecasts.
Maintained financial records, including accounts receivable and payable and general ledger.
Analyzed discrepancies in financial documents and made corrections accordingly.
Performed data entry into various computerized systems related to accounts payable and receivable functions.
Provided support for internal and external audits by preparing requested documentation.
Payroll Coordinator
eBay
Draper, UT
06.2022 - 01.2024
Processed weekly payroll for over 500 employees; ensuring accuracy and compliance with federal, state, and local regulations.
Analyzed employee time records to determine eligibility for overtime pay according to company policies.
Maintained accurate records of payroll transactions and employee information in the HRIS system.
Assisted with the preparation of biweekly payroll reports for management review.
Facilitated timely resolution of any discrepancies between vendor invoices and employee earnings and deductions.
Coordinated with external vendors providing services related to payroll processing such as direct deposit setup or third party benefits administration.
Communicated regularly with internal departments such as Human Resources or Accounting about changes impacting payroll calculations or deductions.
Reviewed all manual checks issued by the organization prior to release for payment.
Public Safety Intern
The University of North Carolina at Greensboro
Greensboro, NC
06.2021 - 10.2021
Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
Gathered data for market research projects and analyzed findings to make recommendations.
Collaborated with team members to create a comprehensive social media strategy.
Created content for website pages, blog posts, and other online platforms.
Analyzed financial statements to identify areas of improvement in business operations.
Researched industry trends and competitor strategies to inform decision making.
Prepared invoices, purchase orders, and expense reports according to company policies.
Managed customer inquiries through phone calls, emails, or other forms of communication.
Campaign Intern
Aimy Steele Campaign
Concord, NC
06.2020 - 11.2020
Assisted in developing and implementing campaign strategies.
Researched potential donors and grant opportunities.
Created press releases, talking points, and other materials for use by the campaign staff.
Organized events to raise awareness of the campaign goals.
Maintained accurate records of all contacts made during outreach activities.
Tracked donations received by the campaign and developed reports on fundraising totals.
Provided administrative support for the Campaign Manager as needed.
Prepared mailings for distribution among prospective donors and supporters.
Created surveys used to collect feedback from participants at events hosted by the campaign.
Developed graphics for use in promotional materials such as brochures, flyers, posters.
Education
Bachelor of Arts - Sociology
The University of North Carolina At Greensboro
Greensboro, NC
12-2021
Skills
Policy Knowledge
Discharge Documentation
Regulatory Compliance
Data Collection
File reviews
Crisis Intervention Techniques
Case Management
Case Planning
Verbal and written communication
Documentation
Problem solving expertise
Access management
Policy updates
Accomplishments
Deans List-Fall 2020
Alpha Kappa Alpha Sorority Incorporated
Aimy Steele Campaign
The Fisher Projects
Timeline
Accounting Technician
North Carolina State Education Assistance Authority
02.2024 - Current
Payroll Coordinator
eBay
06.2022 - 01.2024
Public Safety Intern
The University of North Carolina at Greensboro
06.2021 - 10.2021
Campaign Intern
Aimy Steele Campaign
06.2020 - 11.2020
Bachelor of Arts - Sociology
The University of North Carolina At Greensboro
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