ARIEL MCGRAW

Manage patient scheduling and appointment confirmations to streamline office operations and reduce wait times. I facilitate clear communication between patients and dental staff, ensuring accurate information exchange. I maintain precise patient records using electronic health record systems to support compliance and continuity of care.

Communication with patients, insurance companies, and others via telephone and in writing regarding billing inquiries. Inbound calls are handled in a timely manner while providing accurate information. Using computer skills and software to update corrected information.

Greet guests in a professional and courteous manner. Manage reservations, room status, and ensure accurate and timely updates. Handle guest inquiries, requests, and complaints promptly and effectively. Ensure thorough communication through multiple platforms including telephone and digital messaging systems.

Provided support in various capacities. Had direct interaction with clientele to fulfill customer requests. Assisted hair stylists by providing basic services.

Provided exceptional customer service to diverse clientele. Took accurate orders and delivered prompt services. Collaborated with the kitchen team to ensure seamless experiences.