Ariel Oswald
Chester,VA
Summary
Dedicated professional with a strong background in retail sales support, hotel front desk operations, and call center services, adept at handling diverse customer needs in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Victra Verizon Wireless
Roanoke Rapids, NC
10.2017 - 07.2024
- Assisted customers with purchases, returns, and product inquiries, while maintaining a professional demeanor.
- Trained and mentored new team members on POS systems, store policies, and customer engagement techniques.
- Supported daily store operations including cash handling, inventory management, and merchandising.
Front Desk Agent
Country Inn & Suites By Radisson
Emporia, VA
10.2021 - 02.2023
- Greeted and assisted guests with check-in, check-out, and reservations, while ensuring a welcoming first impression.
- Managed room assignments, billing, and scheduling using hotel management software.
- Handled guest inquiries, concerns, and special requests with professionalism and attention to detail.
Education
Bachelor of Arts - Psychology
University of North Carolina At Greensboro
Greensboro, NCSkills
- Customer Service & Client Relations
- Retail Sales & POS System Operations
- Hotel Front Desk Operations
- Communication & Active Listening
- Conflict Resolution & Problem-Solving
- Team Collaboration & Training
References
References available upon request.
Timeline
Front Desk Agent
Country Inn & Suites By Radisson
10.2021 - 02.2023
Sales Consultant
Victra Verizon Wireless
10.2017 - 07.2024
Bachelor of Arts - Psychology
University of North Carolina At Greensboro