Makayla Collins
Cherry Hill,NJ
Summary
Dynamic event coordinator with a strong track record in planning and executing successful events while delivering exceptional customer service. Proven ability to drive sales and cultivate strong client relationships at Hand and Stone Massage and Facial Spa. Expertise in team management and proficiency in Microsoft Office Suite, resulting in enhanced operational efficiency. Committed to continuous improvement in client satisfaction through effective communication and problem-solving strategies.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Hand and Stone Massage and Facial Spa
08.2024 - 12.2024
- Delivered exceptional customer service and built strong relationships with clients to drive sales of spa services and retail products
- Assisted clients in selecting services and products tailored to their needs
- Managed appointment scheduling and provided detailed information about treatments and promotions
- Collaborated with team members to maintain a high standard of customer care and satisfaction
Camp Counselor
Non-Profit Summer Camp
05.2023 - 08.2023
- Led a group of children, providing guidance, mentorship, and facilitating recreational and educational activities
- Ensured the safety and well-being of campers while promoting teamwork and positive social interactions
- Assisted in organizing and implementing daily camp schedules, games, and arts & crafts
- Built strong relationships with parents, updating them on their child's progress and behavior
Party Coordinator
The Big Event
05.2021 - 11.2022
- Coordinated all aspects of parties, including client consultation, event planning, and on-site event management
- Managed timelines, vendor communications, and event logistics to ensure a seamless guest experience
- Demonstrated strong organizational skills by ensuring all events ran smoothly and exceeded client expectations
- Collaborated with team members to prepare materials, decorations, and other essential event items
Education
Nursing -
Camden County College
12.2024
Biochemistry and Molecular Studies -
Lincoln University of Pennsylvania
01.2023
High School Diploma -
Cherry Hill West High School
01.2023
Skills
- Event Coordination & Planning
- Customer Service & Client Relations
- Sales & Retail Operations
- Leadership & Team Management
- Time Management & Multitasking
- Communication & Problem-Solving
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Basic Medical & Esthetic Techniques (Nursing and Esthetics Coursework)
- Customer liaison
- Cold calling
Accomplishments
- First Place - Tri-State Area Science Fair, Mathematics Category, Research on Genetics and Fingerprints. Developed a research project that focused on genetic patterns in fingerprints, earning recognition for innovation and scientific contribution.
- Dennis L. Blackwell Scholarship, Awarded to rising students in the STEM field for academic excellence and contributions to STEM education and research.
Timeline
Sales Consultant
Hand and Stone Massage and Facial Spa
08.2024 - 12.2024
Camp Counselor
Non-Profit Summer Camp
05.2023 - 08.2023
Party Coordinator
The Big Event
05.2021 - 11.2022
Nursing -
Camden County College
Biochemistry and Molecular Studies -
Lincoln University of Pennsylvania
High School Diploma -
Cherry Hill West High School
Similar Profiles
Laquisha DurantLaquisha Durant
Licensed Massage Therapist at Hand and Stone Massage and Facial SpaLicensed Massage Therapist at Hand and Stone Massage and Facial Spa
Samantha EdginSamantha Edgin
Regional Esthetics Director/Lead Licensed Esthetician at Hand And Stone Massage And Facial SpaRegional Esthetics Director/Lead Licensed Esthetician at Hand And Stone Massage And Facial Spa
Alayna D. FieldsAlayna D. Fields
Multi-Unit Spa Manager, Single-Unit Spa Manager at Hand and Stone Massage and Facial SpaMulti-Unit Spa Manager, Single-Unit Spa Manager at Hand and Stone Massage and Facial Spa
Elizabeth Parra RodriguezElizabeth Parra Rodriguez
Massage Therapist at Hand and Stone Massage and Facial SpaMassage Therapist at Hand and Stone Massage and Facial Spa
Jasmyn HughesJasmyn Hughes
Personal Assistant at Independent ContractorPersonal Assistant at Independent Contractor