Marcos Coxol
Sales Coordinator, Sales Operations Coordinator
Dallas,TX
Summary
- Awarded “Best Customer Service” certification for consistently exceeding guest satisfaction and service standards.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Sales Operations Coordinator
The Reserve/Taxco INC
09.2022 - Current
- Provided exceptional customer service by understanding client needs and delivering personalized solutions.
- Assisted in coordinating reservations, special events, and group bookings, ensuring smooth operations.
- Communicated effectively with team members and management to support daily operations and customer satisfaction.
- Managed multiple tasks under pressure, maintaining accuracy and attention to detail.
- Helped train new staff, improving team efficiency and consistency in service standards.
Banquet Team Lead
Omni Hotels & Resorts
11.2024 - 2025
- Supervised and coordinated banquet staff to ensure smooth execution of events and client satisfaction.
- Communicated directly with clients to confirm event details, special requests, and timelines.
- Assisted in planning and organizing events, including seating arrangements, catering, and logistics.
- Managed multiple tasks under pressure while maintaining high standards of service and attention to detail.
- Trained and supported new team members, fostering efficiency and teamwork among staff.
- Collaborated with sales and management teams to provide seamless event experiences for clients.
Education
High School Diploma - Accounting
Denton High School
Denton Tx Skills
Event Coordination & Planning
Client Relations & Customer Service
Team Leadership & Supervision
Sales Support & Administrative Tasks
Communication & Time Management
Timeline
Banquet Team Lead
Omni Hotels & Resorts
11.2024 - 2025
Sales Operations Coordinator
The Reserve/Taxco INC
09.2022 - Current
High School Diploma - Accounting
Denton High School