Ariel pete
Quincy,FL
Summary
Dynamic and detail-oriented professional with experience at Trulieve, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through meticulous order fulfillment and effective communication. Recognized for leadership in training new associates and maintaining a positive workplace culture while managing time efficiently to meet tight deadlines.
Knowledgeable fullfillment with background in streamlining warehouse operations and ensuring efficient order fulfillment. Successfully executed inventory management and order processing, contributing to improved workflow and customer satisfaction. Demonstrated strong organizational skills and attention to detail, ensuring accurate and timely deliveries.
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
9
9
years of professional experience
Work History
Fulfillment Associate
Trulieve
05.2019 - 06.2025
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Child and Youth Program Assistant
Hugh E. Cunningham Enrichment Center
12.2016 - 06.2017
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06-2016
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Product packaging
- Customer service
- Flexible schedule
- Time management
- Punctual and reliable
- Relationship building
Timeline
Fulfillment Associate
Trulieve
05.2019 - 06.2025
Child and Youth Program Assistant
Hugh E. Cunningham Enrichment Center
12.2016 - 06.2017
High School Diploma -
Penn Foster Career School
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