Ariel Quintero
San Antonio,TX
Summary
Dedicated customer service professional with 4 years of experience delivering exceptional support in fast-paced environments. Known for being adaptable, work-driven, and always eager to take on new challenges. Skilled at quickly learning new systems and processes, while maintaining a positive attitude and fostering teamwork. Passionate about helping customers and colleagues, ensuring high levels of satisfaction and efficiency in every interaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Ulta
05.2024 - Current
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Server
Chilis's Bar and Grill
02.2023 - 09.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Cracker Barrel Restaurant
06.2021 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor Of Nursing - Nursing
Northwest Vista College
San Antonio, TXDiploma -
John M. Harlan Highschool
San Antonio, TX06.2023
Skills
- Customer service
- Organization and multitasking
- Team collaboration
- Flexibility and adaptability
- Customer engagement
- Customer consultation
- Brand awareness
Certification
- CPR Certified
- Medical Assistant Certification
Timeline
Beauty Advisor
Ulta
05.2024 - Current
Server
Chilis's Bar and Grill
02.2023 - 09.2024
Server
Cracker Barrel Restaurant
06.2021 - 11.2022
Bachelor Of Nursing - Nursing
Northwest Vista College
Diploma -
John M. Harlan Highschool
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