Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ariel Quiroa

Waxhaw,North Carolina

Summary

Experienced in providing customer service and clear communication in fast-paced hospitality settings. Skilled at handling multiple responsibilities at once while maintaining strong client satisfaction. Excited to bring these transferable skills into a new role and contribute to a team-oriented environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Ballantyne Hotel
03.2025 - Current
  • Managed guest check-ins and check-outs, ensuring efficient front desk operations.
  • Assisted guests with inquiries, providing exceptional customer service and support.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.

Server

Hilton Garden Inn Hotel
04.2024 - 03.2025
  • Delivered exceptional customer service, ensuring guest satisfaction and timely order fulfillment.
  • Collaborated with kitchen staff to coordinate food preparation and service timing.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Line Cook

East Coast Wings + Grill
06.2022 - 06.2024
  • Assisted in food preparation, ensuring adherence to safety and sanitation standards.
  • Learned kitchen equipment operation, including ovens and fryers, to support cooking processes.
  • Maintained cleanliness of workstations and dining areas, promoting a safe environment.


Education

Associate of Arts - Business

South Piedmont Community College
Monroe, NC
12-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Restaurant operations FOH/BOH
  • Event planning and coordination

Certification

ServSafe: Food Protection Manager Certification

Languages

Spanish
Limited Working

Timeline

Front Desk Agent

Ballantyne Hotel
03.2025 - Current

Server

Hilton Garden Inn Hotel
04.2024 - 03.2025

Line Cook

East Coast Wings + Grill
06.2022 - 06.2024

Associate of Arts - Business

South Piedmont Community College

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