Ariel Reynolds
Altar'd State
Gainesville,GA
4
years of professional experience
Guest Lead with extensive experience in enhancing guest experience and operational efficiency. Skilled in managing multiple priorities and delivering exceptional service in fast-paced environments. Committed to supporting team goals through effective organization and attention to detail.
Work History
Guest Lead
9 Months- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Adapted to new tasks efficiently, contributing to team success.
- Proven ability to learn quickly and apply that to my everyday work ethic.
- Work on floorsets and visuals in the store independently.
- Organized the backroom and reworked it on multiple occasions in time of need.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked on window projects with Visual Assistant and got it done in a timely manner.
- Passionate about learning and committed to continual improvement.
- Got promoted within 2 weeks of working to this position because of my strong work ethic.
- Pass a majority of my segments and usually have the highest percentage every week.
- Pass a majority of secret shops.
Brand Representative
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Promoted within 2 weeks of being a brand-rep because of work ethic.
Team Leader
3 Years- Led team training sessions to enhance service standards and operational efficiency.
- Mentored staff to foster teamwork and develop leadership skills among team members.
- Resolved customer concerns promptly, improving overall guest experience and loyalty.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Helped with getting our time of service below 2 minutes every hour to ensure efficiency and customer satisfaction.
- Worked 3 years efficiently at a young age.
Education
Associates - Nursing
No Degree - Nursing
High School Diploma
- Completed AP course in History
- 3.9 GPA
- Ranked in Top 20% of class
- Extracurricular Activities: Musical Theater and Chorus
- Took Dual Enrollment (College classes) Junior Year and Senior Year of High school.
Skills
Guest Experience
Visual Merchandising
Visual
Time management
Organizational management
Customer service training
Problem resolution
Reliable Team Player
Flexible and adaptable
Attention to detail
Friendly
positive attitude
Timeline
Guest Lead
Altar'd State
11.2025 - CurrentRead More
Brand Representative
Altar'd State
10.2025 - 10.2025Read More
Team Leader
Chick-fil-A
09.2022 - 09.2025Read More
University of North Georgia
Associates from Nursing
Read More
Middle Georgia State University
No Degree from Nursing
Read More
Mary Persons High School
High School Diploma
Read More