Ariel Rivera
Kerrville,TX
Summary
Dynamic Student Nurse brings academic solid performance and willingness to learn. Eager to build upon success in areas such as patient care clinical skills. Noted for attention to detail, work ethic, and team-mindedness, excited to grow and excel in endless possibilities, with a clear understanding of hard work, and determination.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business Office Manager
Tino's Of Kerrville Collision Center Inc.
Kerrville, TX
12.2019 - 12.2020
- Recruited, hired, trained and supervised staff of 4 and implemented mentoring program that offered positive employee engagement.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Administrative Assistant
Neighbors Emergency Center
Kerrville, TX
08.2017 - 12.2017
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Coached new employees on administrative procedures, company policies and performance standards.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Worked overnight 15 hour shifts, 1:4 ration per department with 5 patients per night
Patient Access Specialist
Peterson Regional Medical Center (PRMC)
Kerrville, TX
03.2016 - 07.2016
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Assisted patients in filling out check-in and payment paperwork.
- Prepared patient identification band and completed admissions papers.
- Registered 7-10 patients per day.
Education
LVN Nursing - Nursing
Schreiner University
Kerrville, TX12.2021
High School Diploma -
Tivy High School
Kerrville, TX05.2015
Skills
- Leadership and Adaptability
- Multitasking and Prioritization
- Time management
- Care Planning and Modifications
- Monitoring Vital Signs
- Empathy and Compassionate Care
- Patient Care Assessment
- Medical Procedure Preparation
- Privacy and Confidentiality
- Patient Condition Monitoring
- Equipment and Instrument Sterilization
- Clear Patient Communication
- Intramuscular Injections
- Intravenous Infusions
- Sharps Disposal
- Infection Control Procedures
Certification
- CPR
- AED
Timeline
Business Office Manager
Tino's Of Kerrville Collision Center Inc.
12.2019 - 12.2020
Administrative Assistant
Neighbors Emergency Center
08.2017 - 12.2017
Patient Access Specialist
Peterson Regional Medical Center (PRMC)
03.2016 - 07.2016
LVN Nursing - Nursing
Schreiner University
High School Diploma -
Tivy High School
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