Tammy Ray
Marysville,WA
Summary
Skilled business management professional prepared for leadership roles. Brings strong focus on team collaboration, strategic planning, and achieving results. Adept in financial management, operational efficiency, and staff development. Known for reliability, adaptability, and effective communication.
Overview
5
5
years of professional experience
Work History
Business Office Manager
Brookdale Stanwood
Stanwood, WA
06.2025 - Current
- I am responsible for making sure all new hires get processed through our ATS, Oracle Fusion in a timely manner and that all of their documentation is received before they start training in their departments. I am processing Washington State backgrounds for new hires and current employees every 2 years as needed and scheduling fingerprint appointments, making sure I-9 documentation is received and the e-verify process is done, processing invoices through our A/P program Oracle Fusion, create new resident agreements through our A/R system Artiva, help residents reconcile billing issues through PeopleSoft program, explain the first invoice to new residents, enter missed punches through our payroll system called UKG and make sure yearly credentialing has been updated. I’ll create new hire personnel files as well as resident files and oversee the 4 receptionists and the 2 housekeepers as well. I’ll also be in charge of ordering supplies for all departments on an administrative level and housekeeping supplies and making sure the common areas stay clean. We have a very extensive fresh impressions housekeeping program at Brookdale and I manage that to make sure everything has been done in each unit everyday by both housekeepers. We do a very thorough job and are very proud of our cleanliness habits.
- AED position dissolved May 2025
Associate Executive Director
Brookdale Stanwood
Stanwood, WA
08.2024 - 05.2025
- Assisted the Executive Director in the day-to-day operations of an IL/AL/MC and HWD and successfully staffed the community including working shifts on the floor until we could hire a new RCC and get them trained. From January 2025 until early April 2025 I was the interim Executive Director for this community after our Executive Director gave notice and left. During my time as interim Executive Director I helped our Marketing Director bring our census up to 95% from 86% and increased NOI month over month.
- AED position dissolved May 2025
Executive Director
Pacifica Senior Living
Lynnwood, WA
03.2023 - 06.2024
- Successfully ran an Assisted Living / Memory Care community where I supported my management and care staff, residents, family members and vendors such as home health and hospice as well as oversaw day-to-day operations of the community while focusing on building positive census to support a healthy NOI.
Executive Director
Fieldstone Memory Care
Marysville, WA
07.2021 - 08.2022
- Successfully ran a memory care community including keeping my management team accountable to their checkbooks and finances, Meeting financial obligations and NOI 8 months running, promoted culture and morale amongst all departments and supported the staff in every way possible, met needs of residents, families, vendors, home health and hospice. I have my WHCA Lead certificate.
Business Office Manager
Fieldstone Memory Care
Marysville, WA
09.2020 - 06.2021
- In this position my aging was almost zero month after month, processed payroll for 2 departments and took care of the nursing schedule while we were looking for a new Resident Care Coordinator. I processed timesheet change forms and worked caregiver and med tech shifts on the floor as needed. I am a CNA and a Med Tech. I kept up on the LTC billing, Credit Card reconciliation and made sure everyone had the proper documentation upon hire. Accounts payable, Accounts receivable and I also have my adult education certification and can teach Dementia, Mental Health and Orientation & Safety. Human Resource functions including complaint resolution, discipline and exit interviews.
Education
Certified Dementia Practitioner - undefined
06.2026
Nursing Assistant Certification - undefined
01.2026
Skills
Yardi / Yardi EHR
One Mint Payroll
Life Loop
Arial
Quickbooks
POC / PCC
Smartclient
Outlook
Windows Products
Powerpoint
Kronos
ADP Enterprise
ATS / iCIMS
Coupa
Artiva
UKG (Kronos Dimensions)
PeopleSoft FIMS
RIM/MIMO
SMS
Tableau
Oracle Fusion (ATS)
Deadline management
Account reconciliation
Staff training and development
Office administration
Employee onboarding
Office management
Payroll and budgeting
Credit and collections
Payroll processing
Relationship building
Records management
Administrative support
Business operations management
Document management
Documentation and control
Expense reporting
Scheduling and calendar management
Payroll management
Human resources management
Human resources
Business recordkeeping
Sales support
Operations management
Inventory control
Training and coaching
Meeting facilitation
Event coordination
Expense tracking
Team building
File systems maintenance
Spreadsheet and database creation
Office inventory oversight
Report and document preparation
Vendor engagement
Team leadership
Decision-making
Customer service
Budget management
Staff training
Staff management
Goal setting
Budget administration
Teamwork and collaboration
Schedule management
Strategic planning
Staff development
Business administration
Teamwork
Problem-solving
Time management
Attention to detail
Multitasking and organization
Problem-solving abilities
Reliability
Excellent communication
Active listening
Adaptability and flexibility
Verbal and written communication
Phone and email etiquette
Microsoft office
Data entry
Handling complaints
Self motivation
Interpersonal skills
Conflict resolution
MS office suite
Timeline
Business Office Manager - Brookdale Stanwood
06.2025 - Current
Associate Executive Director - Brookdale Stanwood
08.2024 - 05.2025
Executive Director - Pacifica Senior Living
03.2023 - 06.2024
Executive Director - Fieldstone Memory Care
07.2021 - 08.2022
Business Office Manager - Fieldstone Memory Care
09.2020 - 06.2021
NCCDP - Certified Dementia Practitioner,
Med Smart Academy - Nursing Assistant Certification,