Summary
Overview
Work History
Education
Skills
Timeline
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Ariel Smith

Gilmer,TX

Summary

Dynamic business owner with a proven track record at The Raven Cleaning Service, excelling in operations management and customer satisfaction. Looking to grow toward my passion in fitness and wellness continuing to build cliental by providing beneficial and quality services.

Overview

6
6
years of professional experience

Work History

Owner/Operator

The Raven Cleaning Service
04.2021 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.

Tax Preparer

Turbo Tax
02.2020 - 04.2021
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.

Cashier/Overnight Stocker and Receiver

Natural Grocers
09.2019 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Picker/Packer Associate

Orgill
04.2019 - 09.2019
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.
  • Kept work areas neat, clean and free from debris.

Education

Certification - Personal Trainer

NASM
Remote
04-2025

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Sales negotiation
  • Inventory management
  • Payroll processing
  • Relationship management

Timeline

Owner/Operator

The Raven Cleaning Service
04.2021 - Current

Tax Preparer

Turbo Tax
02.2020 - 04.2021

Cashier/Overnight Stocker and Receiver

Natural Grocers
09.2019 - 02.2020

Picker/Packer Associate

Orgill
04.2019 - 09.2019

Certification - Personal Trainer

NASM

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Ariel Smith