Ariel Stewart
Fort Worth
Summary
Dedicated and results-driven Customer Service Representative with 7+ years of experience delivering high-quality support in fast-paced environments. Proven ability to handle high call volumes, resolve complex customer issues, and maintain strong client relationships. Skilled in communication, problem-solving, and data management, with a consistent focus on improving customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
2017
2017
years of post-secondary education
Work History
Paraprofessional
Crowley Independent School District
Crowley
08.2022 - Current
- Support teachers in implementing lesson plans and classroom activities
- Provide individualized assistance to students with diverse learning needs
- Foster a positive and supportive learning environment
- Communicate effectively with teachers, parents, and staff to support student progress
- Created and maintained healthy relationships with students, parents , and colleagues
- Prepared instructional materials for specific classroom activities tailored to support student needs
- Maintained accurate records of student grades and student progress reports
- Participated in IEP meetings and contributed to the development of educational plans
Customer Service Representative
Conduent
Fort Worth
04.2018 - 08.2022
- Managed high-volume inbound and outbound calls, assisting customers with billing, account issues, and technical support
- Resolved customer concerns efficiently, improving overall satisfaction and retention
- Demonstrated strong communication and problem-solving skills in a fast-paced call center environment
- Maintained accuracy in data entry and documentation across multiple systems
- Managed customer accounts and processed service requests efficiently.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Customer Service Representative
DSS Research
Fort Worth
09.2016 - 05.2018
- Delivered high-quality support in a fast-paced survey and research environment
- Accurately collected and recorded data while maintaining strict confidentiality
- Built rapport with respondents to ensure engagement and reliable responses
- Maintained professionalism and empathy in all customer interactions
- Documented customer interactions in the company database accurately.
- Participated in team meetings to discuss strategies for improving service quality.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Associate of Applied Science -
Tarrant County College
Fort Worth, TX 12.2025 - 04.2026
Southwest High School
Fort Worth, TexasSkills
- Classroom management
- Student support
- Data entry and record keeping
- Customer service
- Team collaboration
- Multitasking and Time Management
- Customer support
- Research
- Outbound and Inbound calls
Timeline
Associate of Applied Science -
Tarrant County College
12.2025 - 04.2026
Paraprofessional
Crowley Independent School District
08.2022 - Current
Customer Service Representative
Conduent
04.2018 - 08.2022
Customer Service Representative
DSS Research
09.2016 - 05.2018
Southwest High School