Ariel Torres
Green Mountain,NC
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Intake Coordinator
RxRedefined
Aheville, NC
04.2024 - Current
- Processing Prescriptions
- Insurance verification
- Prior Authorizations
- Processing Referrals
- Navigating multiple EMRs
- Patient confidentiality
- Time management
- Communicating with clinical staff
- Advocating for patients
- Assisting with organizations outside my own
Certified Medical Assistant
ETSU Family Medicine
Johnson City, TN
05.2020 - 04.2024
- COVID 19 testing
- Obtaining vitals
- Injections/immunizations
- Sutures
- POC testing
- School/DOT physicals
- Medication counseling
- Substance Abuse management
- Medical scribe
- Wound care
- Assisting with procedures
- Pediatrics
- OBGYN
- Geriatrics
Certified Medical Assistant
Paoli OBGYN
Paoli, PA
06.2019 - 05.2020
- VItals
- Triage
- Autoclave
- Phlebotomy
- EMR
- Glucose montioring
- Doppler
- Transitioning care
- injections
- POC testing
- Ordering supplies
- Assisting with procedures (IUD insertion/removal, biposy, cyst removal)
- Processing specimens
- Coordinating referrals
Medical Assistant
Spartanburg OBGYN
Spartansburg, WI
12.2017 - 01.2019
- Vitals
- Triage
- injections
- POC testing
- Managing referrals
- Insurance verification
- EMR
Medical Assistant
Piedmont HealthCare
Charlotte, NC
03.2014 - 12.2017
- Triage
- Rooming patients
- Updating demograpics
- Insurance verification
- Managing referrals
- EMR
Customer Care Representative
United Healthcare Group
Greensboro, NC
08.2012 - 03.2014
- Call center
- Achieved top adherence
- Team lead for handle time
- Ensured compliance
- Speaking at open enrollment meetings for patients
- Multitasking
Education
Certified Clinical Medical Assistant -
North Georgia Nursing Academy
Flowery Branch, GA06-2019
High School Diploma -
Hackettstown High School
Hackettstown, NJ06-2008
Skills
- Confidentiality
- Insurance Verification
- Charting and clinical documentation
- Patient Scheduling
- Data Entry
- Performance Management
- Continuous Improvement
- Reliability
- Performance monitoring
- Attention to Detail
- Problem-solving abilities
- Staff Development
- Communication Skills
- Professionalism
- Time Management
Certification
- CPR
- BLS
Timeline
Intake Coordinator
RxRedefined
04.2024 - Current
Certified Medical Assistant
ETSU Family Medicine
05.2020 - 04.2024
Certified Medical Assistant
Paoli OBGYN
06.2019 - 05.2020
Medical Assistant
Spartanburg OBGYN
12.2017 - 01.2019
Medical Assistant
Piedmont HealthCare
03.2014 - 12.2017
Customer Care Representative
United Healthcare Group
08.2012 - 03.2014
Certified Clinical Medical Assistant -
North Georgia Nursing Academy
High School Diploma -
Hackettstown High School