Ariela Fajardo
Retail Manager
Atlanta,GA
Summary
Driven Retail Manager with more than 10 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Retail Manager
Trader Joe's
Atlanta, GA
09.2019 - Current
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance and development, corrected problems and increased efficiency to maintain productivity targets.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Trained and developed employees for ease of transition into management.
- Maintained customer satisfaction with quick and professional handling of product returns.
Retail Sales Associate
Trader Joe's
Sandy Springs, GA
06.2011 - 09.2019
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Logged reports, expenses, receipts and sales documents into digital database.
- Supported efficient and timely replenishment of sales floor merchandise.
- Successfully ordered and merchandised for multiple departments such as Produce, Deli and Wine
Education
High School Diploma -
Clifton High School
Clifton, NJ 09.2005 - 06.2009
Skills
Merchandising operations
Scheduling
Coaching and mentoring
Effective leader
Staff training/development
Employee reviews
Process and procedure development
Merchandising
Employee scheduling
Budget development
Recruitment
Delegation
Inventory management
Relationship building
Accomplishments
- Supervised team of 100+ staff members.
- Developed several employees into management positions across metro Atlanta since 2020.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Retail Manager
Trader Joe's
09.2019 - Current
Retail Sales Associate
Trader Joe's
06.2011 - 09.2019
High School Diploma -
Clifton High School
09.2005 - 06.2009