Ariela Souza Dos Santos
administrative assistant
Rockville,MD
Summary
Accomplished professional with a proven track record at the Brazilian Air Force, adept in accurate data handling and advanced proficiency in English and Portuguese. Demonstrated exceptional decision-making and organizational skills, ensuring quality service delivery. Excelled in managing complex situations and providing comprehensive support to high-level management.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Brazilian Air Force
01.2017 - 08.2024
- Performed data entry, management and analysis, with the ability to compile reports and presentations.
- Worked on compiling data on aircraft infringement processes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Provided excellent customer service through prompt responses to customer inquiries and effectively escalating safety reports to management.
- Ensured accurate record-keeping with diligent data entry and database management, spreadsheets and other records.
- Provided office support to assist staff, checking availability of supplies and condition of equipment for service delivery.
- Produced operational safety instructions for airport employees and clients.
Air Traffic Controller
Brazilian Air Force
07.2004 - 01.2017
- Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.
- Provided accurate weather updates to pilots, enabling informed decisions regarding flight paths and potential hazards.
Secretary to the Assistant Principal
Petrobras Distribuidora S/A
06.2002 - 06.2003
- Supported the General Manager in decision-making by providing accurate data, research, and reports.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
- Maintained accounts, including purchase orders, invoices and tax reports.
Education
Bachelor of Laws -
Anhanguera College
Brazil, SPSkills
- Commitment to Quality Service
- Accurate Data Handling
- Proficient in Microsoft Office Suite, Google Workspace Tools and Canvas design
- Self-Motivated Team Contributor
- Advanced Proficiency in English and Portuguese
Timeline
Administrative Assistant
Brazilian Air Force
01.2017 - 08.2024
Air Traffic Controller
Brazilian Air Force
07.2004 - 01.2017
Secretary to the Assistant Principal
Petrobras Distribuidora S/A
06.2002 - 06.2003
Bachelor of Laws -
Anhanguera College
Similar Profiles
Murilo BarbosaMurilo Barbosa
Sergeant at Brazilian Air ForceSergeant at Brazilian Air Force
João Paulo Da SilvaJoão Paulo Da Silva
Military Working Dog Trainer at Brazilian Air ForceMilitary Working Dog Trainer at Brazilian Air Force
Diego MelloDiego Mello
Costumer Service Agent at Azul Brazilian Air LinesCostumer Service Agent at Azul Brazilian Air Lines