Ariella Cross
Atlanta,GA
Summary
Retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. 10+ years of experience in the industry, looking to transition my skills to a new field.
Overview
8
8
years of professional experience
Work History
Store Manager
Reformation
02.2024 - Current
- Contributed to the region through hiring and recruiting support for 2 different stores and training of 1 new onboarding Store Manager
- Developed organizational tools and resources utilized company wide
- Improved under performing store that saw significant increase in all metrics within first year of being in role
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
Store Manager
Lululemon
09.2020 - 01.2024
- Manager of 4 different Atlanta locations, including Pop Up and Mainline store types with varying revenue volume
- Managed 2 store openings, 1 store conversion and took on stretch projects to support other stores in need
- Contributed to regional hiring and recruiting, visual merchandise training, and creation of tools and resources
- Managed up to 30 store employees successfully in fast-paced environment through proactive communication, authenticity, and growth mindset
Store Manager
Free People
07.2017 - 12.2019
- Store Manager of one of the top 10 volume stores in the company, consistently met conversion goals
- Large role in recruiting, training, development and succession planning for Atlanta locations
- Partner with District Brand Leader on performance and setting goals, with timely follow up to ensure personal growth and accountability
- Utilize all KPI metric reports and resources to drive sales and merchandising
Skills
- Multitasking and organization
- Training and mentoring
- Team leadership
- Outstanding communication skills
- Inventory management
- Recruitment and hiring
- Goals and performance
- Operations management
- Problem-solving
- Customer service
Timeline
Store Manager
Reformation
02.2024 - Current
Store Manager
Lululemon
09.2020 - 01.2024
Store Manager
Free People
07.2017 - 12.2019
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