Ariella Jumpp
Worcester,MA
Summary
Marketing and Public Relations student at Fitchburg State University with over five years of retail, beauty, and customer service experience. Skilled in relationship building, product recommendations, merchandising,and team leadership. Recognized for providing exceptional customer experiences while exceeding sales goals in fast-paced retail environments. Passionate about communication, branding, and helping customers feel confident through personalized service.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Store Manager
Sally Beauty
Marlborough, Massachusetts
07.2026 - Current
- Managed daily store operations and ensured excellent customer service.
- Trained and mentored staff on product knowledge and sales techniques.
- Oversaw inventory management and restocked products as necessary.
- Developed store visual displays to enhance customer shopping experience.
Beauty Advisor
Sally Beauty
Webster, USA
03.2026 - 08.2026
- Deliver personalized recommendations for professional haircare, skincare, cosmetics, and beauty products.
- Build strong customer relationships through product education and solution-based selling.
- Process transactions accurately while maintaining exceptional customer service.
- Execute merchandising plans, planograms, and promotional displays.
- Maintain inventory, stock shelves, and ensure an organized sales floor.
- Assist with opening and closing procedures while following company policies.
- Support daily store operations in a fast-paced retail environment.
Assistant Manager
Claire's
Leominster, Massachusetts
05.2022 - 07.2024
- Supervised daily retail operations and assisted in leading team members.
- Delivered outstanding customer service while meeting sales goals.
- Trained and supported new employees.
- Managed cash handling, register operations, and store opening/closing procedures.
- Maintained visual merchandising standards and inventory organization.
Lead Beauty Advisor
Sally Beauty
Leominster, Massachusetts
06.2022 - 08.2023
- Deliver personalized recommendations for professional haircare, skincare, cosmetics, and beauty products.
- Build strong customer relationships through product education and solution-based selling.
- Process transactions accurately while maintaining exceptional customer service.
- Execute merchandising plans, planograms, and promotional displays.
- Maintain inventory, stock shelves, and ensure an organized sales floor.
- Assist with opening and closing procedures while following company policies.
- Support daily store operations in a fast-paced retail environment.
Apparel Sales Associate
DICK'S Sporting Goods
Millbury, USA
01.2020 - 04.2021
- Assisted customers in selecting merchandise and locating products.
- Maintained organized displays and sales floor presentation.
- Restocked merchandise and processed weekly inventory shipments.
- Created visually appealing apparel displays to improve the customer experience.
Education
Bachelor of Science - Public Relations
Fitchburg State University
09.2022 - 09.2026
Skills
- Visual merchandising
- Employee training
- Customer service
- Operations management
Timeline
Store Manager
Sally Beauty
07.2026 - Current
Beauty Advisor
Sally Beauty
03.2026 - 08.2026
Bachelor of Science - Public Relations
Fitchburg State University
09.2022 - 09.2026
Lead Beauty Advisor
Sally Beauty
06.2022 - 08.2023
Assistant Manager
Claire's
05.2022 - 07.2024
Apparel Sales Associate
DICK'S Sporting Goods
01.2020 - 04.2021