ARIELLA N'SOUA AGBASSY
CA
Summary
Experienced assistant and creative professional with a background in customer service, banking, and film. Skilled in executive support, event planning, scheduling, and creative content. Organized, reliable, and comfortable working with teams in fast-paced environments.
Overview
3
3
years of professional experience
Work History
ASSOCIATE BANKER
JP Morgan Chase
Hayward, CA
12.2024 - Current
- Assisted clients with account inquiries and service requests.
- Educated customers on banking products and services available.
- Collaborated with team members to ensure smooth daily operations.
- Maintained compliance with bank policies and regulations consistently.
- Supported management in resolving customer issues promptly.
- Helped customers understand and use mobile applications and online banking.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Completed daily cash balancing and operated ATMs.
SALES ASSOCIATE
SOMA
Santa Clara, CA
02.2024 - 01.2025
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Organized stockroom shelves according to size, color or style.
SALES ASSOCIATE
FOREVER 21
Santa Clara, CA
04.2023 - 04.2024
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized merchandise in stockroom for efficient retrieval and inventory management.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Collaborated with team members to restock shelves and display products effectively.
- Participated in inventory audits to identify discrepancies and ensure accurate stock levels.
EXECUTIVE ASSISTANT
YIES AFRICA
Abidjan, Côte D’Ivoire
09.2022 - 12.2022
- Provided executive-level administrative support, including scheduling meetings, managing communications, and updating client records.
- Handled travel arrangements, drafted internal documents, and helped plan and execute team conferences and public events.
- Supported marketing and outreach strategies for community initiatives, reflecting a mission-driven and collaborative environment.
Education
Associate of Arts - Film
De Anza College
Cupertino, CA07-2025
High School Diploma -
Ecole Internationale Jules Verne
Abidjan, Côte D'Ivoire 10-2022
Skills
- Calendar & Meeting Management
- Executive Support & Communication
- Travel & Expense Coordination
- Project & Event Planning
- Visual merchandising
- Cash handling
- Financial services
- Microsoft Office Suite & Google Workspace
- Adobe Photoshop Final Cut Pro Apple Keynote
- Visual Presentation Design
- Client & Talent Relations
- Multitasking & Deadline Management
- Creative Writing & Film Production
- Cash Handling
Accomplishments
- High School diploma with Honors
- Associate Degree with Honors
Languages
English
French
Timeline
ASSOCIATE BANKER
JP Morgan Chase
12.2024 - Current
SALES ASSOCIATE
SOMA
02.2024 - 01.2025
SALES ASSOCIATE
FOREVER 21
04.2023 - 04.2024
EXECUTIVE ASSISTANT
YIES AFRICA
09.2022 - 12.2022
Associate of Arts - Film
De Anza College
High School Diploma -
Ecole Internationale Jules Verne
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