Arielle Carrasco
Mason,OH
Summary
Dynamic Sales Manager with a proven track record at Prestige Motor Sales, excelling in relationship building and sales team training. Achieved significant revenue growth through strategic market analysis and effective client relationship management. Skilled in data analysis and motivated to drive continuous improvements, fostering a high-performance culture within teams.
Overview
14
14
years of professional experience
Work History
Sales Manager
Prestige Motor Sales
Maineville, OH
10.2023 - Current
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored sales team members, fostering a collaborative environment for performance improvement.
- Analyzed market trends and competitor activity to inform pricing strategies and promotional campaigns.
- Established strong relationships with clients, ensuring high levels of customer satisfaction and repeat business.
- Collaborated with marketing teams to create effective advertising materials that resonate with target audiences.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Conducted comprehensive market research to identify new opportunities and trends.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Communicated product quality and market comparisons by creating sales presentations.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Facilitated business by implementing practical networking techniques.
Apprentice
Chipotle Mexican Grill
Mason, OH
03.2022 - 09.2023
- Supported daily operations by preparing food items according to safety standards and recipes.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Engaged with customers to provide exceptional service and address inquiries promptly.
- Collaborated with team members during peak hours to ensure efficient workflow.
- Learned food preparation techniques and equipment usage through hands-on experience.
- Adhered to health regulations while handling food products and maintaining hygiene standards.
- Adapted quickly to changing environments, demonstrating flexibility in task assignments.
- Contributed to inventory management by restocking supplies as needed during shifts.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned wide range of simple and complex techniques from on-the-job training.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Prepared worksite by setting up required tools and supplies.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
- Supported in troubleshooting problems, leading to minimal downtime and maintaining project momentum.
- Reduced material waste by implementing more accurate measuring and cutting techniques.
- Demonstrated adaptability by quickly learning new techniques and applying them to daily tasks.
- Enhanced communication skills by effectively conveying project needs and updates to supervisors and peers.
- Contributed to customer satisfaction by providing timely and courteous service during on-site assignments.
- Acquired new certifications that expanded range of tasks I could perform independently.
- Improved safety standards by consistently adhering to all workplace safety protocols and identifying potential hazards.
- Facilitated smoother project workflows by maintaining clean and organized work environment.
- Assisted in development of new training module, resulting in more comprehensive onboarding experience for new apprentices.
- Enhanced productivity with introduction of more efficient method for organizing tools and equipment.
- Completed all assigned tasks ahead of schedule, allowing for early initiation of subsequent project phases.
- Conducted inventory checks to ensure all materials were available for upcoming projects, preventing delays.
- Fostered positive work culture by actively participating in team-building activities.
- Offered constructive feedback during project reviews, contributing to continuous improvement efforts.
Retail Store Manager
United Dairy Farmers
Cincinnati, OH
04.2012 - 10.2020
- Managed daily operations, ensuring efficient workflow and adherence to company policies.
- Supervised staff performance, providing training and support to enhance customer service skills.
- Implemented inventory management strategies, optimizing stock levels to reduce waste and improve sales.
- Analyzed sales data to identify trends, adjusting merchandising strategies for maximum profitability.
- Maintained compliance with health and safety regulations, fostering a safe shopping environment for customers and employees.
- Led team meetings to communicate updates, align goals, and motivate staff towards achieving store targets.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Managed store organization, maintenance, and purchasing functions.
- Submitted orders for new inventory.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Cleaning Associate
Diamond Quality Cleaning
Loveland, OH
04.2017 - 06.2019
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored sales team members, fostering a collaborative environment for performance improvement.
- Analyzed market trends and competitor activity to inform pricing strategies and promotional campaigns.
- Established strong relationships with clients, ensuring high levels of customer satisfaction and repeat business.
- Collaborated with marketing teams to create effective advertising materials that resonate with target audiences.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Conducted comprehensive market research to identify new opportunities and trends.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Communicated product quality and market comparisons by creating sales presentations.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Facilitated business by implementing practical networking techniques.
Education
High School Diploma -
Flint Southwestern Academy
Flint, MI2009
Skills
Exceptional multi-tasker
- Relationship building
- Goals and performance
- Verbal and written communication
- Sales operations
Sales team training
Staff management
Goals and performance
Motivational skills
Verbal and written communication
Product knowledge
Client relationship management
Positive and upbeat
Direct sales
Sales process
Sales tracking
Sales operation
Goal setting
Sales processes
Account management
Sales operations
Sales reporting
Performance management
Persuasive negotiations
Lead generation
Order management
Market research
CRM software
Marketing strategy
Resolution-oriented
Continuous improvements
Salesforce
Review of contracts
Operations
Team oversight
Profitability optimization
Social media savvy
POS Software name expert
Employee motivation
Training and development
Visionary leadership
Data analysis
Performance coaching
Vendor relationship management
Contact follow-up
Excellent communication skills
Exceptional multi-tasker
Timeline
Sales Manager
Prestige Motor Sales
10.2023 - Current
Apprentice
Chipotle Mexican Grill
03.2022 - 09.2023
Cleaning Associate
Diamond Quality Cleaning
04.2017 - 06.2019
Retail Store Manager
United Dairy Farmers
04.2012 - 10.2020
High School Diploma -
Flint Southwestern Academy