
Driven by a passion for excellence in customer service, I leveraged my active listening and licensed cosmetologist skills to enhance client satisfaction and retention at Teleperformance USA. By staying abreast of industry trends and employing friendly communication, I significantly contributed to positive client feedback and sales growth, embodying a results-oriented approach. Results-focused Customer Service Representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.