Arielle Frantz
Summary
Results-driven professional with years of experience in sales, customer service, and business development. Proven track record of consistently meeting and exceeding sales goals, with an ability to develop and maintain successful relationships with clients. Skilled in data analysis, forecasting, and problem-solving to optimize customer service, increase sales, and identify new business opportunities. Highly motivated self-starter with a passion for providing exceptional customer service and achieving success. Managed teams in order to improve business success
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Sales Advisor
Best Buy
Ohio
11.2024 - Current
- Analyzed customer needs and preferences to identify appropriate products or services.
- Followed up with customers to ensure satisfaction and encourage repeat business.
- Resolved customer complaints promptly with empathy and understanding.
- Utilized persuasive communication techniques to drive sales and upsell products.
- Handled client deposits and transactions and updated billing information in company databases.
- Built and established strong relationships with customers, enabling long-term partnerships.
- Handled customer inquiries and resolved issues efficiently and professionally.
- Participated in training sessions to stay updated on new products and services.
- Provided customers with information on products and services available.
- Answered requests and concerns with friendly and knowledgeable service.
- Collaborated with other departments to ensure successful delivery of services and products.
Cook
Campus Polleyes
US
10.2020 - 09.2024
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained cleanliness and organization of kitchen and food prep areas.
- Assisted in inventory management and restocking of kitchen supplies.
- Followed food safety guidelines to maintain health standards in food preparation.
- Trained new kitchen staff on procedures and best practices for cooking tasks.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Education
BBA - Human Resources Management
Tiffin University
Tiffin, OH, US 08.2025 - 09.2025
Associate of Arts - General Arts
Owens Community College
08.2023 - 08.2025
Associate of Science - General Science
Owens Community College
US 08.2023 - 08.2025
High School Diploma -
Ohio Connections Academy
Operations Management -
IESE Business School
Talent Acquisition -
HRCI
Fundamentals Of Project Management -
Google
General Education Transfer -
Owens Community College
Skills
- Sales strategies
- Product demonstrations
- Product and service sales
- Customer service experience
- Upselling strategies
- Customer relationship building
- Problem-solving
- Team development
- Team leadership
- Adaptability and flexibility
- Employee training
- Project management
- Inventory management
- Communication skills
- Coaching and mentoring
- Customer experience enhancement
- Time management
Timeline
BBA - Human Resources Management
Tiffin University
08.2025 - 09.2025
Sales Advisor
Best Buy
11.2024 - Current
Associate of Arts - General Arts
Owens Community College
08.2023 - 08.2025
Associate of Science - General Science
Owens Community College
08.2023 - 08.2025
Cook
Campus Polleyes
10.2020 - 09.2024
High School Diploma -
Ohio Connections Academy
Operations Management -
IESE Business School
Talent Acquisition -
HRCI
Fundamentals Of Project Management -
Google
General Education Transfer -
Owens Community College