Arielle Matthews

• Assisting 12+ residents daily with ADLs, transfers, and repositioning including operation of a Hoyer lift.

• Helping residents with daily hygiene including showing, oral, incontinence and peri-care.
• Provide residents with emotional and moral support and promoting independence.
• Communicating effectively with team members, residents, and families.

Overview: I worked with physicians and patients to document patient encounters and improve health outcomes.

Responsibilities included:

• Leading the morning huddle with the assigned provider to review the patient schedule, address suspects, and plan accordingly.
• Documenting medical visits by scribing patient encounters, including history, examination findings, diagnoses, and treatment plans.
• Creating an after-visit summary to aid patient comprehension and instruct on next steps after the visit.
• Participating in weekly panel management to close quality gaps.
• Participating in case collaboration (weekly planning) to improve care for high-risk patients.
• Participating in monthly clinical documentation reviews to close suspects and adhere to ICD-10 coding guidelines.
• Placing lab, diagnostic imaging orders, and specialist referrals based on clinical indications.
• Obtaining prior authorization for diagnostic testing, and resolving billing trailers in a timely manner.

Overview: I worked within a team of staff members to maintain athletic facilities and help manage athletic events.

Responsibilities included:

• Authorizing appropriate access to building and its facilities.
• Providing customer service to students and their families by offering directions, or ensuring the flow of communication to the proper channels.
• Thorough disinfection and organization of gym equipment.
• Documentation and record-keeping of borrowed equipment.