Arielle Mitchell
Detroit,MI
Summary
Highly-motivated and hardworking employee with desire to take on new challenges. Strong work ethic, adaptability,time management and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Production Specialist
Red, White & Bloom
Warren, MI
10.2021 - Current
- Used daily system logs to document production information, discussing issues with management.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Adhered to strict timelines while ensuring high-quality products were delivered on schedule.
- Conducted quality control inspections throughout the production process to identify potential issues.
- Developed strategies for improving efficiency and reducing waste in the manufacturing process.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Assisted in training new employees on the use of machinery and safety protocols.
Bartender/Server Trainer
Good Times on the Ave
Detroit, MI
01.2019 - 10.2023
- Greeted guests with friendliness and professionalism.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Balanced daily registers and generated sales reports for management.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Worked with cross-functional teams to achieve goals.
- Effectively multitasked within fast-paced environment.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Assisted in setting up the bar for service shift.
Guest Services Representative
Extended Stay America
Blue Ash, OH
10.2018 - 01.2019
- Organize, confirm and process guest check-ins/check-outs and adapt for any changes
- Assist guests with any questions or concerns relative to their reservation
- Effectively communicated directives and information to maintain above average store score
- Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Mitigated customer dissatisfaction and employee issues.
Customer Service Rep
Power Cleaners
Lake Forest, CA
11.2016 - 09.2017
- Providing quick and friendly customer service to all clients
- Answering phones; general store questions; problem solving
- Working with a team to produce quality work and reach daily task
- Being detail-attentive to client's needs and wants.
Medical Receptionist
Saddleback Family and Urgent Care
Mission Viejo, CA
02.2016 - 08.2017
- Answered multi-line phones and either assisted the caller or directed them to the appropriate person
- Greeted patients upon arrival; signed them in; obtained insurance information; also provided intake and new patient forms if needed
- Processed payments for co-pays and uninsured visits
- Scheduled patient appointments; appointment confirmation
- Provided patients with support and guidance
- Experience with EMR/EHR/Nextgen software.
Education
Bachelor of Science - Business Administration And Marketing
Central State University
Wilberforce, OH05.2013
Skills
- Typing; 70 WPM
- Quality Inspections
- Product Packaging
- Retail Sales
- Team Collaboration
- Training
- Complex Problem-Solving
- Process Improvement
- Verbal/Written Communication
- Computer Savvy
- Service-Oriented
Timeline
Production Specialist
Red, White & Bloom
10.2021 - Current
Bartender/Server Trainer
Good Times on the Ave
01.2019 - 10.2023
Guest Services Representative
Extended Stay America
10.2018 - 01.2019
Customer Service Rep
Power Cleaners
11.2016 - 09.2017
Medical Receptionist
Saddleback Family and Urgent Care
02.2016 - 08.2017
Bachelor of Science - Business Administration And Marketing
Central State University
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