Motivated and compassionate professional with experience in customer service, child developments, and behavioral support. Skilled in providing exceptional customer experiences, building positive relationships, and creating welcoming environments while maintaining professionalism.
Overview
4
4
years of professional experience
Work History
Registered Behavior Technician
Kaleido Behavioral Health
Honolulu, HI
01.2025 - Current
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Worked as part of collaborative team to address changing needs of children and families.
Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
A-Plus Teaching Assistant
Young Men’s Christian Association
Waipahu, HI
01.2024 - 08.2026
Assists Site Coordinators and Youth Directors in the overall program operation and supervision of participants while adhering to program policies and standard operating procedures.
Implement curriculum by leading age-developmentally-appropriate learning experiences in the classroom or group settings, ensuring a safe and nurturing environment.
Research and develops new activities that are age-appropriate for the group they are leading whilst collaborating with others to share ideas to enhance the overall program.
Facilitates programming that invites exploration, promotes positive play, and welcomes children in an all-inclusive environment.
Communicate effectively, consistently, and professionally with participants, parents, co-workers, and others associated with the program such as DOE and DHS contacts.
Adult Supervisor
Department Of Education
Kapolei, HI
01.2026 - 06.2026
Implemented safety protocols to promote a secure learning environment for all students.
Developed training materials for staff on best practices in student supervision and engagement.
Summer Intern
Lili’uokalani Trust
Honolulu, HI
07.2023 - 03.2024
Demonstrated excellent communication skills by effectively interacting with customers via telephone, email and in-person.
Compiled information relative to the assigned program.
Participated in team meetings to brainstorm ideas for improving customer experience.
Designed visuals for websites using graphic design software like Adobe Photoshop or Illustrator.
Helped organize meetings and events for specific staff and large groups.
Sandwich Artist
Subway
Kapolei, HI
08.2022 - 09.2023
Handled cash and credit card transactions and handed back correct change.
Greeted customers in a professional and friendly manner.
Displayed strong organizational skills by stocking food items, restocking supplies and cleaning equipment regularly.
Maintained a clean and organized workspace while preparing sandwiches in accordance with health and safety codes.
Demonstrated ability to work collaboratively with diverse teams and customers.
Barista
Starbucks
Waianae, HI
06.2022 - 07.2023
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Maintained cleanliness of workstations and dining areas, adhering to health and safety regulations.
Collaborated with team members to optimize store operations, enhancing teamwork and communication strategies.
Maintained a clean and organized workspace for optimal productivity and safety.
Made and served brand-specific café beverages with focus on speed, quality and consistency.