Pursuing new challenges with a proactive approach, showcasing adaptability and mastery of skills through visual, written, and verbal communication.
Overview
3
3
years of professional experience
Work History
Amazon Distribution
AMAZON
Cleveland, OH
02.2025 - 05.2025
Executed order fulfillment processes to guarantee precision and adherence to deadlines.
Executed setup and operation of manual automatic screen printing presses to meet production demands.
Followed safety protocols at all times, including wearing protective clothing such as goggles and gloves.
Operated a variety of machinery and tools safely and efficiently.
Inspected printed items for quality, identifying and correcting defects.
Tray Passer, Call Center Representative
Aramark
Cleveland, OH
03.2024 - 11.2024
Facilitated patient communication via headset to ensure satisfaction and compliance with dietary requirements.
Performed quality checks on trays, ensuring products were not damaged or expired.
Maintained a clean and safe work environment by following all safety regulations and health precautions with people with Covid or other contagious illnesses..
Maintained accurate records of customer interactions for future reference.
Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
Collaborated with colleagues in other departments of the hospital to ensure that all customer needs were met effectively.
DSP
NEW AVENUES TO INDEPENDENCE, INC. SUPPORTED LIVING
Cleveland, OH
09.2024 - 02.2025
Delivered direct support to individuals with disabilities, enhancing daily living skills and promoting independence.
Facilitated group activities that encouraged socialization and skill development among participants.
Assisted with daily living activities, running errands, and provide full and enjoyable entertainment
Provided compassionate and patient-focused care to cultivate well-being.
Provided assistance with eating when necessary
Obtained sources of entertainment for clients
Phlebotomist
Loving Hand’s Academy
Cleveland, OH
09.2023 - 02.2024
Performed venipuncture and other blood collection procedures according to established standards.
Assisted in the preparation of laboratory specimens for analysis and testing.
Maintained a clean, safe, and organized work environment.
Followed all safety protocols when handling hazardous materials.
Adhered to HIPAA guidelines regarding patient privacy.
Provided excellent customer service while interacting with patients.
Crew Member
Chipotle
Cleveland, OH
10.2022 - 11.2023
Provided outstanding support to customers during peak while also conducting proper food, safety precautions.
Restocked kitchen supplies including food products and utensils.
Resolved customer complaints in a professional manner.
Processed takeout orders quickly to ensure timely delivery of meals.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Performed cashier duties such as taking orders, collecting payments and providing change.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Coordinated and processed food orders swiftly to ensure seamless front line operations.
Crew Member
Wendy's
Cleveland , OH
04.2022 - 08.2022
Performed cashier duties such as taking orders, collecting payments and providing change.
Cleaned restaurant area by sweeping floors, wiping tables, emptying trash and maintaining a clean bathroom.
Restocked kitchen supplies including food products and utensils.
Prepared beverages such as coffee drinks, beverages and lemonades according to company standards.
Took orders, prepared meals, and collected payments.
Worked front counter, drive-thru and other areas.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Certificate -
Loving Hands Academy
Cleveland, OH
02-2024
High School Diploma -
Invictus High School
Cleveland, OH
12-2022
High School Diploma -
Shaw High School
Cleveland, OH
04-2022
Skills
Health Code Compliance
Drive-Thru Operations
Customer Service
Inventory Restocking
Time Management
Visual Communication
Verbal and written communication
Cash Handling
Integrity and Honesty
Food Safety Regulations
Education and Training
false
Accomplishments
Graduated high school with a gpa of 3.5 earned my diploma at the age of sixteen.
Timeline
Amazon Distribution
AMAZON
02.2025 - 05.2025
DSP
NEW AVENUES TO INDEPENDENCE, INC. SUPPORTED LIVING