Ariga Khodagholian
Glendale,CA
Summary
Experienced Relationship Manager with a demonstrated history of working in banking industry. Skilled in sales,management and operation .
Overview
10
10
years of professional experience
Work History
Small Business Specialist 3
US Bank
Burbank, CA
09.2022 - Current
- Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities•Combines digital tools with strong human connections to offer solutions to business customers•outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals•account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment•Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners•Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs
AVP,Merchant Consultant
Bank of America
Los Angeles, CA
07.2019 - 09.2022
- Develop and maintain relationships with assigned Financial Centers, Small Business and other One Team partners as assigned across a geographic footprint and support bringing the Bank of America suite of merchant services solutions to clients.
- Demonstrate a deep understanding and broad knowledge of merchant pricing, software, gateways, security as well as expert industry knowledge in Healthcare, Retail, Restaurant, Business to Business .
- Identify and support new client priorities.
- Continuously develop and maintain a strong pipeline for new revenue growth opportunities with Attain balanced performance including assigned sales and revenue goals, operational excellence/risk and client experience standards
- Acts as a champion for clients by connecting expertise across the company that helps them achieve their goals. •
- The ability to understand technical solutions and processes •
- Establish relationships with associations, centers of influence and vendor partners among others.
Relationship Manager
Bank Of America
North Hollywood, CA
05.2017 - 07.2019
- Built long term relationship with clients by utilizing active listening , effective communication and dynamic interpersonal skills .
- generated new leads through various prospecting methods , which presented opportunities to sell services and build larger client base .
- offered clients personalized options to answer a wide range of needs .
- provided information on technology resources that clients could use themselves to find solutions to improve their financial well being .
- brought in 3,000,000 in new businesses in 2018 and over 150 new clients in collaboration with branch financial advisor and business partners .
- worked hard and went further that required to satisfy customers and promote the business.
- received global branch recognition award for outstanding customer service . ( received over 30 surveys from clients each quarter )
- established new customer accounts including checking , saving , lines of credit and loans .
Relationship Banker
bank of America
North Hollywood, CA
11.2016 - 04.2017
- Advised customers on bank products, services and financial planning options.
- Established new customer accounts including checking, savings, lines of credit and loans.
- Trained employees on cash drawer operation.
- Balanced daily cash deposits and bank vault inventory with a zero error rate.
- Supplied tellers with coin and currency as needed.
- welcoming all walk in clients and transferring them to our partners .
- helping clients with online and mobile banking to make sure to save them time by using our mobile apps Or Atm machines .
Teller
bank of america
North Hollywood, CA
09.2016 - 10.2016
Education
Bachelor of Arts - Accounting And Business Management
University of Tehran
Iran01-2011
Skills
- word,excel,outlook proficiency
- customer service
- sales
- bilingual
language
English
Armenian
Farsi
Timeline
Small Business Specialist 3
US Bank
09.2022 - Current
AVP,Merchant Consultant
Bank of America
07.2019 - 09.2022
Relationship Manager
Bank Of America
05.2017 - 07.2019
Relationship Banker
bank of America
11.2016 - 04.2017
Teller
bank of america
09.2016 - 10.2016
Bachelor of Arts - Accounting And Business Management
University of Tehran