Arik Bradner
Kansas City,KS
Summary
Results-driven Facilities Manager with a strong track record in enhancing operational efficiencies and reducing costs. Known for exceptional planning and organizational skills, consistently delivering impactful outcomes while maintaining compliance with health and safety standards. Proven ability to lead cross-functional teams, motivating them to exceed performance expectations and improve the workplace environment for optimal employee productivity.
Overview
26
26
years of professional experience
Work History
Assistant Facilities Manager
CBRE
Kansas City, MO
09.2024 - Current
- Oversee daily property operations with a focus on strategic management and operational excellence.
- Direct and coordinate maintenance and repair activities by collaborating closely with vendors and internal teams to ensure timely and quality service delivery.
- Manage budgeting processes and enforce compliance with all relevant regulations and standards.
- Enhance client satisfaction by implementing efficient issue resolution protocols and maintaining proactive communication.
- Foster employee growth and development through mentorship, leadership, and cultivating a collaborative team culture.
- Drive continuous improvements in operational efficiency while upholding the highest safety standards.
Engineer Technical Support
T-Mobile
Overland Park, KS
04.2020 - 09.2024
- Provide critical operational support to the company’s core Network Operations Centers (NOCs), ensuring tool availability, streamlined operational processes, and effective liaison for projects involving future NOC integration.
- Collaborate with upper-tier technical support to test and validate new platforms, ensuring readiness for NOC deployment.
- Manage alarm testing, database accountability, NOC process adherence, access availability, and performance metrics monitoring.
- Drive operational efficiencies by consolidating tools and analyzing workload data to reduce false alarms and optimize system performance.
- Led international NOC transition initiatives, coordinating cross-functional teams, multiple platforms, management groups, documentation, and tool suites.
- Conducted hiring and coordinated comprehensive training programs to build and onboard new NOC teams.
Technical Business Analyst
Sprint
Overland Park, KS
07.2012 - 04.2020
- Founding team member of the Connected Vehicle Project, contributing significantly to its successful implementation.
- Collaborated closely with Chrysler and multiple vendors to ensure seamless vehicle registration and installation of essential applications.
- Provided shift leadership by managing daily operations efficiently and ensuring accurate and timely reporting.
Network Technical Specialist
Sprint
New Century, KS
07.1999 - 07.2012
- Provided shift leadership and managed day-to-day operations and workload distribution to ensure efficient shift performance.
- Performed Tier I/II/III reactive maintenance and administrative tasks, prioritizing alarms and events to minimize customer impact.
- Applied in-depth knowledge of Sprint’s local and long-distance network, including DMS-100 family equipment, Nortel Network Succession AAL1 VoATM, and Packet Trunking over IP solutions to effectively troubleshoot and resolve issues.
- Served as a subject matter expert for floor analysts, identifying and implementing process and procedural improvements.
- Assisted Sprint technicians and floor analysts in fault resolution and coordinated with appropriate fix agencies.
- Managed large-scale service-affecting events, providing detailed event updates and analysis to NOC management.
Education
Associate of Applied Science - Electronics
DeVry University
Kansas City, MOSkills
- Strategic project planning
- Leadership and supervision
- Operational optimization
- Cross-functional team coordination
- Work order management
- Professional development
- Adaptability and flexibility
- Data analysis reporting
- Technical problem-solving skills
- Maintenance management
Timeline
Assistant Facilities Manager
CBRE
09.2024 - Current
Engineer Technical Support
T-Mobile
04.2020 - 09.2024
Technical Business Analyst
Sprint
07.2012 - 04.2020
Network Technical Specialist
Sprint
07.1999 - 07.2012
Associate of Applied Science - Electronics
DeVry University
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