Arika Austin
Independence,LA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Health Information Coordinator
LSU Lallie Kemp Regional Medical Center
05.2024 - Current
- Improved patient data accuracy by meticulously reviewing and updating medical records.
- Ensured compliance with HIPAA regulations by safeguarding confidential patient data and educating staff on privacy protocols.
- Facilitated timely access to patient information by efficiently processing requests for release of information.
- Coordinated staff training sessions on various aspects of health information management, fostering a knowledgeable and skilled workforce.
- Insurance verification specialist
Medical Unit Secretary
Belle Maison Nursing Home
10.2012 - 12.2023
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Patient Care Technician
North Oaks Medical Center
09.2017 - 11.2020
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
No Degree - Business Administration
Strayer University
Washington, DCMedical Assistant -
Compass Career College
Hammond, LA06.2010
High School Diploma -
Amite High School Magnet
Amite, LA05.1998
Skills
- Office Equipment Operation
- Problem Solving
- Time Management
- Electronic Health Records
- Patient Scheduling
- Medical Terminology
- Critical Thinking
- Organizational Skills
- Telephone Etiquette
- Appointment Coordination
- Multitasking Abilities
- HIPAA Compliance
Timeline
Health Information Coordinator
LSU Lallie Kemp Regional Medical Center
05.2024 - Current
Patient Care Technician
North Oaks Medical Center
09.2017 - 11.2020
Medical Unit Secretary
Belle Maison Nursing Home
10.2012 - 12.2023
No Degree - Business Administration
Strayer University
Medical Assistant -
Compass Career College
High School Diploma -
Amite High School Magnet
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