Arika Heider
Certified Medical Assistant
Greer,SC
Summary
Compassionate and detail-oriented Certified Medical Assistant with extensive experience in Oncology care at Lakeland Regional Health. Proven ability to enhance patient care through effective communication and meticulous record-keeping. Skilled in vital signs monitoring and patient care in an out patient setting, fostering a supportive environment that promotes safety and well-being. Committed to delivering exceptional healthcare experiences.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Lakeland Regional Health
03.2018 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Conducted initial patient assessments to obtain vital signs, medical history, and current medications, providing valuable input to physicians during consultations.
- Streamlined clinic workflow by efficiently managing patient records, scheduling appointments, and coordinating with healthcare providers.
- Provided emotional support and resources for patients and their families, fostering stronger relationships between the healthcare team and those in our care.
- Contributed to a positive clinic environment by maintaining clean and organized exam rooms while adhering to infection control protocols.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
Oncology Medical Assistant
Mid Florida Hematology & Oncology
01.2013 - 02.2018
- Supported patients through chemotherapy treatments by monitoring vital signs, administering medications as prescribed, and promptly addressing side effects or complications that arose during therapy sessions.
- Maintained detailed records of administered treatments such as chemotherapy infusions and immunotherapies, ensuring accurate documentation for each patient''s medical history.
- Assisted physicians in performing various diagnostic procedures, contributing to the timely detection and treatment of cancer cases.
- Reduced errors in medication administration by diligently verifying prescriptions, dosages, and potential drug interactions before dispensing medications to patients.
- Performed venipuncture for blood sample collection, ensuring proper specimen handling and prompt delivery to the laboratory for analysis.
- Promoted a culture of safety within the clinic setting by identifying potential hazards and taking corrective actions when necessary.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient pulse oximetry.
Education
Associate of Arts - General Studies
Daytona State College
Daytona Beach, FL05-2010
Skills
- HIPAA compliance
- Medical terminology
- Patient scheduling
- Patient care
- Electronic health records
- Attention to detail
- Multitasking and organization
- Basic life support
- Blood pressure measurement
- Injection administration
- Vital signs monitoring
- Phlebotomy
Languages
English
Native or Bilingual
Timeline
Certified Medical Assistant
Lakeland Regional Health
03.2018 - 05.2024
Oncology Medical Assistant
Mid Florida Hematology & Oncology
01.2013 - 02.2018
Associate of Arts - General Studies
Daytona State College
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