Arika Marsh-Tordoff
Las Vegas,Nevada
Summary
Dedicated professional with extensive experience in administrative support and cash management. Skilled in time management and transaction reconciliation, consistently ensuring operational accuracy and efficiency. Committed to providing exceptional service and communication to enhance organizational performance.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Dispatch Coordinator
ALV Towing
Las Vegas, Nevada
10.2023 - 11.2025
- Coordinated daily dispatch operations for efficient towing services.
- Utilized GPS systems to track vehicle locations and optimize routes.
- Maintained detailed logs of all dispatch activities for accuracy.
- Kept customers informed of service trucks' whereabouts and expected time of service.
- Monitored phone queue, supported emails and retrieved inbound support faxes.
Corporate Receptionist
All Western Mortgage
Las Vegas, Nevada
06.2022 - 08.2023
- Answered incoming calls and directed them to the appropriate personnel or department.
- Monitored office supplies inventory levels and placed orders when needed.
- Handled confidential information in a secure manner according to company policy.
- Greeted visitors and clients warmly, while providing a positive first impression.
- Assisted with general administrative tasks such as filing, photocopying, faxing and data entry.
- Coordinated conference room bookings for meetings and events.
- Sorted and distributed incoming mail, packages and courier deliveries.
Cash Room Specialist
Restaurant Depot
Las Vegas, Nevada
08.2012 - 04.2022
- Reconciled cash registers to ensure consistency in transactions.
- Prepared daily bank deposits by counting and verifying money, checks, and credit cards.
- Trained new staff in other locations on Cash Room operations and procedures.
- Resolved customer complaints promptly and efficiently.
- Monitored inventory levels of currency, coin, and other supplies in the Cash Room.
- Maintained accurate records of all transactions in the Cash Room.
- Coordinated with outside vendors for delivery of coins and currency as needed.
- Reconciled discrepancies between actual cash received and computer-generated totals on a daily basis.
- Responsible for ensuring that all funds are properly accounted for each day.
- Prepared and checked cashier register tills.
HR Administrative Assistant
Restaurant Depot
Las Vegas, Nevada
08.2012 - 04.2022
- Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.
- Managed employee attendance records including tracking vacation time off requests.
- Processed paperwork related to new hires, terminations, promotions, transfers and other personnel changes.
- Maintained employee records in compliance with company policies and legal regulations.
- Assisted with payroll processing by entering data into system and issuing paychecks.
- Attended conferences or seminars related to labor laws or best practices in the industry.
- Prepared documentation required for workers' compensation claims and unemployment benefits applications.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Managed confidential employee information with discretion and integrity.
Education
Business Administration
West Valley College
Saratoga, CASkills
- Cash management
- Transaction reconciliation
- Bank deposit preparation
- Data entry proficiency
- Attention to detail
- Problem solving
- Time management
- Opening and closing procedures
- Safe balancing
- Administrative support
- Effective communication
Languages
Spanish
Professional
Certification
Nevada Alcohol Awareness Training Card (TAM)
Timeline
Dispatch Coordinator
ALV Towing
10.2023 - 11.2025
Corporate Receptionist
All Western Mortgage
06.2022 - 08.2023
Cash Room Specialist
Restaurant Depot
08.2012 - 04.2022
HR Administrative Assistant
Restaurant Depot
08.2012 - 04.2022
Business Administration
West Valley College