Arin Grizzle
Maysville,KY
Summary
Dynamic and dedicated professional with a proven track record at Dr. Gallenstein, excelling in rapport building and mental health advocacy. Recognized for enhancing customer experiences and mentoring staff, while ensuring confidentiality and accuracy in all transactions. Committed to fostering a welcoming environment and driving operational efficiency through effective communication and boundary setting.
Overview
28
28
years of professional experience
Work History
Front Desk Receptionist
Dr Gallenstein
Maysville, KY
02.2005 - 11.2026
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Head Cashier
Pasquale’s Restaurant
Maysville, KY
05.2011 - 09.2013
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Assisted customers by answering questions and fulfilling requests.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Assistant Store Manager
Fashion Bug
Maysville, KY
06.1998 - 09.2002
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
General Studies -
Maysville Community College
Maysville, KYGeneral Studies -
Mason County High School
Maysville, KY05.1998
Skills
- Boundary setting
- Peer support ethics
- Rapport building
- Mental health advocacy
Additional Information
I am currently a leader at Celebrate Recovery, I am a member of NAMI, I have my peer support certification from TrainKY and I spend most of my time serving my community
Timeline
Head Cashier
Pasquale’s Restaurant
05.2011 - 09.2013
Front Desk Receptionist
Dr Gallenstein
02.2005 - 11.2026
Assistant Store Manager
Fashion Bug
06.1998 - 09.2002
General Studies -
Maysville Community College
General Studies -
Mason County High School